Canadian Rocky Mountain Resorts
 
Banff, AB
Canadian Rocky Mountain Resorts
Banff, AB

Location
Banff, AB

Full job description
PRIMARY FUNCTION

Provide excellent customer service through prompt order taking, professional wine and menu recommendations, timely food delivery and anticipating guest needs. Build loyalty through personalized interactions and flawless execution.

REPORTS TO

Food and Beverage Manager/Banquet Manager/Food and Beverage Supervisor
HOURS

As required
DUTIES & RESPONSIBILITIES

Deliver welcoming, attentive service, answering questions on menu.
Make recommendations, upsell based on preferences.
Input orders accurately; communicate with kitchen staff.
Prepare and deliver checks; process payments.
Perform tableside wine, food preparations elegantly.
Maintain cleanliness of stations, dining areas.
Assist with setups for functions, group events.
Attend pre-shift meetings, trainings, staff meals.
Comply with appearance standards per handbook.
Adhere to all safety, Service Excellence principles.

EXPERIENCE

Pro Serve Certificate.
Restaurant service experience preferred.
Wine knowledge an asset.
Upbeat personality with passion for hospitality.
Polished presentation and communication skills.
Comfortable working on feet for long periods.
Responsible, guest-centric team player.
Open availability – able to work variable shifts.

As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions.

Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.

If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-760-4474.