AccorHotel
 
Banff, AB
Full-time
AccorHotel
Banff, AB
Job details

Job type
Full-time

Location
Banff, AB

Full job description
Company Description

At The Rimrock it is our vision is to be the most desired hospitality experience in the Canadian Rockies for guests and employees alike.

We welcome colleagues like an extension of our guests — individuals who travel from around the world to explore the Canadian Rockies. As an employee, you will live and work with a very diverse team in one of the most beautiful settings in the world, creating unforgettable memories on and off duty. Learn more at: https://www.rimrockcareers.com/career-opportunities


Job Description

Supporting event operations management through the supervision of the Banquet Events team in the set up and service of guests’ functions, ensuring four diamond service levels and standards.

Duties and Responsibilities

Supervise all phases of Banquet functions
Assist Banquet Manager and Assistant Manager with scheduling, training, and performance management
Train and oversee Event Servers on set-up, tear-down, and service duties
Provide guidance to Banquet Captains and Servers through on-going training and coaching
Ensure all coffee breaks/meals/meeting rooms are set up for the required time and to the proper standards
Attend regularly scheduled Banquet meetings
Ensure the proper maintenance and housekeeping of Banquet storage rooms, back spaces and functions spaces
Enter and print daily billing for Banquet functions
Cross train in other F&B outlets to fill in when required

Qualifications
Alberta ProServe Certification
Post-secondary education in hospitality or tourism is an asset
2+ years of experience in banquet service
Previous supervisory experience is an asset
Able to meet the physical demands of the position
Knowledgeable in a variety of liquor and wine
Strong communication and interpersonal skills
Able to work effectively as part of a team in a fast-paced environment
Able to successfully manage multiple tasks simultaneously
Available to work a flexible schedule and long hours based on business levels
Customer-service oriented
Computer-literate
Actively contributes to a positive and motivating work environment

Additional Information
Complimentary meal in our staff cafeteria each shift
Access to Employee Travel Program
Discounts on hotel Food & Beverage, Spa and Golf Memberships
Inclusion & Diversity

We want every employee to feel valued, appreciated, and free to be themselves at work and in housing. Banff National Park draws individuals from all around the world to visit, work, and live. Our location naturally fosters a diverse workforce and new employees can see themselves represented throughout the hotel, regardless of cultural origin, gender identity, religion, physical abilities, sexual orientation or age. As an organization, we know we can always strive to be better and intentional acts of inclusion are key to achieving our mission.