AccorHotel
 
Banff, AB
Full-time
AccorHotel
Banff, AB
Job details

Job type
Full-time

Location
Banff, AB

Full job description
Company Description

At The Rimrock it is our vision is to be the most desired hospitality experience in the Canadian Rockies for guests and employees alike.

We welcome colleagues like an extension of our guests — individuals who travel from around the world to explore the Canadian Rockies. As an employee, you will live and work with a very diverse team in one of the most beautiful settings in the world, creating unforgettable memories on and off duty.  


Job Description

Working as a member of the Banquet team, providing set-up and service of guests’ functions while ensuring four diamond service levels and standards.

Duties and Responsibilities

Set-up, service, and tear-down of a variety of functions for 5 to 500 guests
Perform a variety of duties including set-ups, coffee service, bartending and white glove dinner service
Train and oversee Banquet Servers on set-up, tear-down, and service duties
Assist with maintaining appropriate levels of dry goods and items held for guests’ consumption
Attend regularly scheduled Banquet meetings
Provide guidance to Banquet Servers through on-going training and coaching
Assist with and provide feedback for Banquet Server performance reviews
Perform Supervisor responsibilities in the absence of the Supervisor, Assistant Manager, or Manager
Assist with ensuring staff scheduling meets business demands and budget
Be prepared to work in other F&B outlets when required due to business needs and staffing levels

Qualifications
Alberta ProServe Certification
Post-secondary education in hospitality or tourism is an asset
1+ years of experience in banquet service
Previous supervisory experience is an asset
Able to meet the physical demands of the position
Knowledgeable in a variety of liquor and wine
Able to work effectively as part of a team in a fast-paced environment
Able to successfully manage multiple tasks simultaneously
Available to work a flexible schedule and long hours based on business levels
Customer-service oriented
Computer-literate

Additional Information
Complimentary meal in our staff cafeteria each shift
Access to Employee Travel Program
Discounts on hotel Food & Beverage, Spa and Golf Memberships
Inclusion & Diversity

We want every employee to feel valued, appreciated, and free to be themselves at work and in housing. Banff National Park draws individuals from all around the world to visit, work, and live. Our location naturally fosters a diverse workforce and new employees can see themselves represented throughout the hotel, regardless of cultural origin, gender identity, religion, physical abilities, sexual orientation or age. As an organization, we know we can always strive to be better and intentional acts of inclusion are key to achieving our mission.