Sunshine Village Security Personnel

Summer 2023
Sunshine Village Corporation
Banff, AB

Job details
No matching job preferences
Job type
Shift & schedule
Weekend availability
Why join us?
Known as one of the most stunning alpine settings in the Canadian Rockies, and ranked the #1 day hike in Canada by Lonely Planet, Sunshine Meadows offers visitors unparalleled views. As spring turns into summer the meadows are in full bloom and ablaze with colourful wildflowers, setting off jaw-dropping views of surrounding peaks, including Mt. Assiniboine, “the Matterhorn of the Canadian Rockies".

What’s in it for you?
A ridiculously cool life experience
A plethora of lively staff events all season long
A chance to enjoy the alpine vistas
A summer experience that is outstanding!
And best of all, you can live on the top of the mountain with on-hill accommodation available as needed!

Security Personnel are in a highly visible role and provide an outstanding experience via the protection and surveillance of guests, staff, and the resort premises. Personnel are trained to observe, record, and report atypical interactions with guests, staff, contractors, and visitors to Banff National Park, and to accurately respond to situations where attention to detail and reporting requirements may be increased (including, but not limited to scenarios involving trespass, the Criminal Code, the National Fire Code, current public health rules and regulations). Security Personnel report to the Security Supervisory Team and work closely with all departments at the resort.

Job Functions

Provide an outstanding guest experience by offering up assistance and polite reminders of current rules and regulations. De-escalate situations and know when to call for additional enforcement personnel, where necessary.

Monitor, manage access, and complete checks in all areas of the ski area leasehold – including outdoor areas, buildings, structures, alpine terrain, staff accommodation.

Coordinate after-hours emergency response.

Respond to alarms (fire, building, phone alerts) and react appropriately with correct type and level of response.

Administrative and Reporting Responsibilities:
Generate reports and emails to document findings in a timely manner.
Create formal reports where required for ongoing investigation or further agency reporting.
Timely and accurate incident reporting and deficiencies reporting to appropriate departments/personnel.
Other duties may be requested and assigned from time to time.


Personnel must have completed or be working towards Alberta Basic Security Training, ProServe, ProTect.
Valid First Aid certification, with a strong interest in emergency response operations.
Must be 21 years or old with a clean driving record – Class 5 Driver’s Licence (or equivalent) and drivers abstract evidencing last three (3) years in all relevant jurisdictions must be provided on start.
Positive attitude along with a demonstrated ability to be calm under pressure and patient. Personnel must possess good judgment and communication skills, suitable for managing potentially serious situations.
Prepared to work flexible schedules (weekends, early mornings, evenings, holidays, overnight shifts).
Prepared to work outdoors in all weather conditions (appropriate footwear, layers, gloves, etc.)
Communicate effectively in English, both written and verbally.
Ability to ski or snowboard is an asset, but not required. Skiing or snowboarding for work requires completion of a competency test, skiing and riding professionally, and is restricted to designated runs.
Skiing or snowboarding equipment used for work must be in good operating condition, meet Sunshine Village Equipment requirements, and may be tested throughout the season.
Maintain professional conduct when in uniform on or off-duty.
Effectively provide support and assistance to coworkers and all Banff Sunshine staff and volunteers.
Practical computer skills. Knowledge of Microsoft Office suite of products.
Additional Considerations

Employees must always be of sound mind, exhibit good judgment, and report to work fit for duty.

This position requires a strong the ability to stand for long periods of time and occasional heavy work.

This role may operate machinery and vehicles.

Personnel may at times work alone, at night, and are in a remote, alpine environment.

Required uniform pieces (liner, jacket, pants, radio) are provided.

Sunshine Village is an Equal Opportunity Employer and we value diversity within our workplace.

Popular in Canada's National Parks

Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff Alberta's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Banff National Park's Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff, Alberta's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff, Alberta

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

Transportation in and Around Banff, Alberta

Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.