Banff Park Lodge
 
Banff, AB
$15.00–$15.75 an hour - Full-time
Job details
No matching job preferences
Salary
$15.00–$15.75 an hour
Job type
Full-time
Shift & schedule
Weekend availability
Night shift
Monday to Friday
Holidays
Welcome! - Banff Park Lodge collection of hotels operates 3 properties - Banff Park Lodge Resort Hotel & Conference Center, Bow View Lodge, and Peaks Hotel & Suites - all with an ideal location, steps away from lively downtown Banff on one side and from peaceful, glacier-fed Bow River on the other.

Thank you for your interest in joining our team as La Terrazza, a team which works to create the best experiences for our guests and fellow staff.

We are proud to say that we are a Bow Valley Workplace Inclusion Charter Signatory and we welcome people of all lifestyles, origins, beliefs and other.

Employee Incentives:

Staff accommodation starting from $8.00/day (based on availability)
Term bonus after 6 months of employment
Friends and family rates available at all three properties, F&B discounts available at The Crave Mountain Grill Restaurant and La Terrazza Dining Room & Lounge
Health benefits available after 6 months of employment including life insurance, dental, medical and drug coverage
Staff Cafeteria on site offering meals for $2.37; certain items available free of charge 24/7
Canoe Club corporate pass
Ski Pass subsidy available, receive a return of 50%, up to $500; payroll deduction available
Duties Include (but are not limited to):

Consistently offer professional, friendly and engaging service to provide memorable dining experiences, exceeding our guests’ expectations
To have full knowledge of all food and beverage menus in the La Terrazza Lounge & Dining Room and all other special promotions in the hotel
Serve, clear and re-set tables in a timely manner and assist with in room dining orders
Maintain a clean and well stocked environment for our guests
Handle guest concerns and react quickly and professionally
Operate all equipment used in La Terrazza in a safe and proper manner
Follow all safety and sanitation policies when handling food and beverage
Demonstrate a complete understanding of the restaurant policies, procedures and service standards
Be familiar with and actively participate in emergency, safety and security procedures
Ensure effective working relationships and clear communication with all colleagues and leaders in the restaurant and other departments
Utilize the environmental mission statement as a guideline for all operations
Follow hotel's telephone etiquette standards
Constant walking and standing throughout shift; occasional lifting and carrying up to 30 lbs; frequent bending, kneeling, pushing, pulling
Other duties as assigned
Ideal Candidate:

At least 1 year of previous Fine Dining Food & Beverage experience required
Working knowledge of Point of Sale System preferred
Strong interpersonal and problem solving abilities
Energetic, enthusiastic, self-motivated and a charismatic team player
Proficient in the English language, second language is an asset
Ability to work well under pressure in a fast paced environment
Must be flexible in terms of working hours
Job Type: Full-time
Contract length: 12 months

Salary: $15.00-$15.75 per hour

Benefits:

Dental care
Flexible Language Requirement:

French not required
Schedule:

Holidays
Monday to Friday
Night shift
Weekend availability
Supplemental pay types:

Tips
Application question(s):

When is your available start date?
How long do you plan to work with us?
Please state your pronoun (optional)
We provide support in the recruitment process to candidates with accessibility needs. Please advise if you require any adjustments.
Experience:

Fine Dining: 1 year (required)
Licence/Certification:

Pro Serve, Smart Serve (to be transferred to Pro Serve (preferred)
Work Location: In person