Maligne Lake Food and Beverage Supervisor

Banff Jasper Collection by Pursuit
$19 an hour - Full-time, Seasonal

Job details
$19 an hour
Job type
Full Job Description
Wage is $19 per hour
Additional $1 per hour retention bonus, paid at end of season
What will be your daily pursuit?:
To support, coach and inspire the food and beverage team to create an unforgettable dining experience.
What perks can you expect?:
Work in a dynamic, culturally diverse team from around the globe
Work experience in an iconic, unforgettable, and inspiring location
Free access to Pursuit attractions for staff and family, send a friend at half the price!
Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
A safe work environment with structured COVID procedures and vaccination policies
The chance to work in an inclusive culture and make life-long friends
Access to subsidized mental health and wellness resources
Opportunities for career growth or future work at other Pursuit locations
Access to one of the world’s most beautiful and iconic National Parks
What will you do in this job?:
The food and beverage supervisor will offer daily support, coaching and direction to the front of house team in the pursuit of hospitality excellence. This role directly supports the food and beverage Manager in meeting and delivering upon our core values, standard operating procedures and business targets.
To provide support, training and or coaching to ensure the front of house team delivers an interactive, knowledgeable and professional food and beverage experience
Actively participating in the daily food and beverage operation including coordination of scheduling, recognition and performance management duties – all with best office view you could ask for!
Ensure a memorable and positive experience for our guests and staff through implementing and delivering upon the standard operating policies and procedures as they relate to the food and beverage operations, safety and employee engagement.
A passion for coaching and developing employees with a proven track record of “safety 1st practices
Ensure accurate cash, debit and credit card transactions
Preparation and verification of daily cash reports
Act as the direct line of support in handling any service -related issues, actively listening to guest concerns/issues and finding effective resolution.
Coordinate staff break and lunches as required
Uphold the high standard of environmental stewardship expected for all employees
Coordinate food and beverage orders and inventory with the Food and Beverage Manager
Interact with customers to attain feedback as to their experiences following up on any issues and passing on any bigger issues requiring further action to management
Ensure the restaurant area is clean and organized at all times
What skills and experience do you need for this job?:
1 year of F&B Supervisor experience
Second language an asset
Natural ability to lead a team
Detail oriented with good communication skills
Strong hospitality/service skills
Microsoft office proficient
POS system experience
Cash handling experience
High volume experience
Handle stress in a professional manner
Enjoy working with a team in a busy, fast-paced environment
Experience with cash out procedures
Experience in similar leadership role an asset
Comfortable working on your feet for extended periods of time in both an indoor and outdoor environment. Be prepared for all weather conditions (Snow, Rain, Wind, Hail)
Must meet the Organization grooming and appearance standards
To honor our commitment to be “Always Honest” all employees must consent to a criminal record check
What will your work environment be like?:
This fun, summer job starts immediately and runs to October 13, 2022.
Beautiful. You’ll work in iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
Independent. You’ll spend your days in and around national parks.
Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.

EEO Information: Pursuit is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.