Lake Louise Inn
 
Banff, AB
$15 an hour - Full-time

Job details
Salary
$15 an hour
Job type
Full-time
Qualifications
serving: 1 year (Preferred)

Smart Serve (Preferred)

Benefits
Pulled from the full job description
Company events
Dental care
Disability insurance
Discounted or free food
Employee assistance program
Extended health care
Full Job Description
THE PROPERTY

Lake Louise Inn is a full-service hotel with 247 guest rooms and suites surrounded by soaring pines and sweeping mountain views, nestled among the snowy peaks of Banff National Park and is part of a UNESCO World Heritage Site.

Lake Louise Inn is dedicated to ensuring each position in the company is treated equally and with the utmost importance. We value our employees and want each of them to experience a welcoming atmosphere.

WHAT YOU GET:

Subsidized, furnished, private room with internet, cable and utilities included for Full Time team members.
Live, Work & Play in one of Canada's more iconic settings within Banff National Park.
Daily shift meals in our newly renovated staff cafeteria (taxable benefit).
Use of onsite fitness facility, mini golf course, heated pool and whirlpools.
Subsidized Gym Membership & Fitness classes at local recreation centre.
Group Benefit Plan (Health, Dental, Vision) offered at 4th month of employment.
Employee travel program with preferred room rates at Atlific Hotels.
Discounts on Food & Beverage at 3 onsite restaurants.
Be part of a culture that believes in developing talent & promoting from within.
SALARY:

$15 per hour plus tips.
DETAILS

Located in Lake Louise, AB
Valid Canadian Work-Permit Required for International Applicants
Contract basis: Immediate Start
Full-time positions, average of 40 hours per week
JOB SUMMARY

Reporting to the Outlet Manager, responsible for bar-tending, taking orders, and delivering orders whilst ensuring guest satisfaction including exceptional customer service. Provide a welcoming and friendly environment for our guests, answering any guest inquiries in a prompt manner.

JOB RESPONSIBILITIES

Greet guests upon arrival in a timely manner
Ensure that all set-ups are correct and complete
Ensure buffet is stocked and clean at all times
Explain the menu specials and offer suggestions that complement the guest’s choice
Maintain a professional and pleasant appearance at all times
Deliver beverages and food in a timely manner
Promptly clear and clean tables in a timely manner
Check-in with guests to ensure satisfaction
Refill beverages throughout the meal
Ensure proper disposal of garbage and recycling
Assist with training new team members in order to maintain the desired level of service that is in line with the hotel’s service standards
Ensure cash handling procedures are followed at all times
Ensure that the restaurant is maintained, clean, safe and secure
Ensure the Guest Service Standards, Hotel Policies and Procedures are maintained at all times
Complete daily and weekly checklists
Deliver guest’s bill and take payment
Follow Health and Safety rules and guidelines at all times
Other related duties as assigned by the Outlet Manager
REQUIRED QUALIFICATIONS

Previous customer service experience preferred
ProServe Certificate required
Energetic, hands-on, with initiative and integrity
Excellent customer service skills
Highly organized and detail-oriented
Work well under pressure, without supervision, independently and as a member of a team
Able to perform well in a fast-paced work environment
Good communication skills
Basic knowledge of alcoholic beverages
Ability to lift heavy trays filled with glassware/food up to 30lbs
Basic math skills
PLEASE NOTE: We are only able to consider candidates already authorized to work in Canada. work permit sponsorship is not available.

Job Type: Full-time

Salary: $15.00 per hour

Additional pay:

Tips
Benefits:

Company events
Dental care
Disability insurance
Discounted or free food
Employee assistance program
Extended health care
On-site gym
On-site parking
Paid time off
Vision care
Wellness program
Schedule:

8 hour shift
Application question(s):

Will you be able to reliably relocate to Lake Louise, AB for this position?
Experience:

serving: 1 year (preferred)
Licence/Certification:

Smart Serve (preferred)