Banff Park Lodge
 
Banff, AB
$16.25–$19.75 an hour - Full-time, Permanent

Job details
Salary
$16.25–$19.75 an hour
Job type
Full-time
Permanent
Qualifications
Front desk: 1 year (Preferred)

Benefits
Pulled from the full job description
Company events
Dental care
Disability insurance
Discounted or free food
Extended health care
Life insurance
Full Job Description
AHLA's Employer of Choice, 9 years running.

Employee rate includes Summer Incentive Bonus available until October 22. Speak with Human Resources for details.

Conveniently located in the Town of Banff, just steps away from the glacier-fed Bow River, Banff Park Lodge is a full-service Resort Hotel and Conference Centre. Here visitors can experience the best of both worlds: the peace and solitude of a quiet location, yet quick access to a livelier scene in downtown Banff. The Banff Park Lodge has two sister properties: the Bow View Lodge and Peaks Hotel & Suites.

We are currently seeking a permanent full-time, Relief Night Bell Desk Attendant, required to work two night shifts from 11 pm to 7 am and three day or evening shifts, weekends and holidays, for 40 hours per week. The wage will be negotiated based on experience and a $1.50 premium is applicable for every hour worked between 11pm and 7am.

We are looking for a candidate that can start immediately.

Duties include (but are not limited to):

· Ensure driveway and entrance are clean and clear of garbage, dirt, snow and ice

· Greet guests upon arrival and open doors

· Control in-coming and out-going traffic

· Correctly identify stored bags

· Bring baggage up to guest’s rooms and retrieve them when requested

· Deliver packages to guest rooms or respective departments

· Take and retrieve luggage carts as required

· Share responsibility for security of the hotel with Night Auditor, perform regular walkthroughs.

· Report any suspicious activity to Night Manager, assist in filling out incident reports.

· Perform basic maintenance duties, address any emergencies swiftly and effectively, e.g. burst pipe.

· Park cars and retrieve cars as per request with diligence and care

· Being knowledgeable of the Hotel, all its outlets, its layout and services

· Being knowledgeable of Banff National Park, activities and dining options

· Provide a high standard of customer service

· Assist with Front Desk duties such as check-in, check-outs, making guest keys, etc.

· Will be trained to work the Night Audit Shift when required

Ideal Candidate:

· Must be legally eligible to work in Canada

· Has 1-to-2-year previous hotel experience at the front desk, bellman, concierge, reservations or related experience. (Preferred.)

· Is a capable multi-tasker with keen attention to detail

· Has a professional, yet friendly, personality and demeanour in person and over the telephone

· Has excellent English comprehension and communication skills; a second language is an asset as we welcome many international guests

· Frequent lifting and/or carrying up to 50lbs

· Must have a valid class 5 Alberta driver’s license& clean abstract

Employee Incentives:

Staff accommodation (pending availability); daily rent starting from $6.50 - $17.00 per day
Term bonus available
Friends and family rates available at all three properties, F&B discounts available at The Crave Mountain Grill Restaurant and La Terrazza Dining Room & Lounge
Health benefits available after 6 months of employment including life insurance, dental, medical and drug coverage
Staff Cafe on site offering meals for $2.37; certain items available free of charge 24/7
Ski Pass subsidy available, receive a return of up to $350; payroll deduction available
Education reimbursement for English as a Second Language Course
Payroll deduction available for a local gym membership
Uniforms supplied and free cleaning available
Living in beautiful Banff National Park!
Job Types: Full-time, Permanent

Salary: $16.25-$19.75 per hour

Additional pay:

Bonus pay
Overtime pay
Tips
Benefits:

Company events
Dental care
Disability insurance
Discounted or free food
Extended health care
Life insurance
On-site parking
Vision care
Schedule:

8 hour shift
Day shift
Holidays
Night shift
Weekend availability
Application question(s):

Are you legally eligible to work in Canada?
When is your available start date?
How long do you plan to work with us?
Do you have a valid Alberta Drivers license or equivalent?
Do you have experience working during the night?
Experience:

Front desk: 1 year (preferred)