Banff Hospitality Collective - Banff, AB


Banff Hospitality Collective or as we like to call it ‘BHC’, is a multi-concept restaurant and entertainment company with 11 venues and counting. All our venues are unique in their own right but have a few things in common: 1. They are all located in beautiful downtown Banff. 2. Serve amazing food and beverage 3. Have wicked atmospheres powered by even cooler people.


Born and raised in Alberta, Chuck is a salt of the earth local who embodies the Alberta spirit. Our in-house dry aged, 100% Alberta beef is grilled over hardwood and mesquite, then finished to perfection under an 1800-degree broiler. Elegant ranch atmosphere and stunning views from every table. Chuck's is the true Alberta beef experience.


We're a people-centric company and we would love to get to know you beyond your resume, fast track you application and INTERVIEW NOW! Visit banffcollective.com/interview to get your application rolling!


Assistant General Manager


The Assistant General Manager contributes to the success of Banff Hospitality Collective by participating in the management of the daily operations of the restaurant, including management of all employees in conjunction with the General Manager. In addition, they assist with inventory and ordering of liquor and supplies, optimize profits and ensure that guests have had an experience which lives up to the company values. They work closely with the culinary team and participate in decisions with the BHC executive team.


What You’ll Do


Oversee and manage all areas of the venue and use your discretion to make decisions quickly
Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
Ensure compliance with operational standards, company policies, federal/provincial /local laws, and ordinances.
Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
Deeply understand, and have a strong commitment to, venue brand, constantly delivering and getting others to deliver the brand promise
While you’re very focused on ensuring outstanding guest service, responding to complaints, taking appropriate action, and generating return guests – you also recognize the importance of employee experience and building a strong team culture.
You’ll lead by example, having a floor presence for the duration of your shift
The preparation and attendance of weekly, monthly, quarterly, and six month planning meetings

What You’ll Need


You don't shy away from working with various types of technology and systems, including the ability to troubleshoot, update, and train others on the use of.
You need to not only be an amazing team player but also have a knack for bringing others together to work towards a common goal
Connecting with people and building trusting relationships comes easy to you
Understanding of the importance of communication and workplace culture
Collaborative working style and team focus
Excellent communication skills
Willing to take a step back to look at things from other perspectives and be open to a different way
Ability to work with people sensitively, tactfully, diplomatically, and professionally at all times.

What We’re Looking For


We understand you want to get outside as much as possible, but you’ll need to have flexibility in your schedule for us.
2 years of experience in the food and beverage industry is preferred
Alberta ProServe certification is required

The Most Important Part - What’s In It For You:


Live, work and play in Banff National Park!
Competitive salary and bonuses
50% off food and bottles of wine for yourself and a guest at all BHC venues
Education and training reimbursements up to 100% for career-related courses
Extended health benefits completely paid for by BHC

Banff is where we | create | indulge | cook | distill | celebrate | explore | adventure | dine…come join us!


HOW TO NAIL YOUR DREAM JOB AT BHC USING OUR VIRTUAL INTERVIEWS
- Use any device with a microphone, camera and internet/data connection - no special apps needed

Don’t worry if you stumble, we’re not social media influencer quality on camera and don’t expect you to be either!
We want to get to know you so please be yourself and have fun

Visit banffcollective.com/interview to get your interview started!


Want to know more about Banff Hospitality Collective?

Check out our website and follow along with us on Instagram!


Applicants must be legally eligible to work in Canada.


If you feel that you are uniquely qualified for this position please submit your resume and cover letter for consideration. This job description is intended as a summary of the primary responsibilities and qualifications for this position. The job description is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future. All information submitted to Banff Hospitality Collective remains in strict confidence.