Creative Restaurants
Banff, AB

Job details
Full-time
8 hours ago
Benefits
Store discount
Extended health care
Dental care
Paid time off
Discounted or free food
Vision care
Flexible schedule
Skills
Sales
Restaurant management
Leadership
Restaurant experience
Communication skills
Full job description
General Manager Fat Ox Banff | Creative Restaurants Group Lead One of Banff's Most Exciting Restaurants------ MUST LIVE IN BOW VALLEY AREA

Fat Ox is looking for an exceptional General Manager to lead one of Banff's busiest and most dynamic restaurants.

This is not a role for someone who simply maintains standards. We're looking for a leader who builds culture, inspires teams, drives sales, and creates unforgettable guest experiences every single day.

If you're passionate about hospitality, thrive in high-volume environments, and believe leadership starts on the restaurant floor—not behind a desk—we'd love to meet you.

About Fat Ox

Fat Ox is a vibrant Italian-inspired restaurant in the heart of Banff. We combine handcrafted food, exceptional cocktails, energetic hospitality, and a strong team culture to create memorable guest experiences.

Fat Ox is part of Creative Restaurants Group, a growing hospitality company operating multiple successful restaurants throughout Alberta and Hawaii.

What You'll Do

As General Manager, you'll be responsible for every aspect of the restaurant, including:

Leading and developing a team of 60+ employees
Creating an incredible guest experience every shift
Driving sales, profitability, and operational excellence
Hiring, coaching, and mentoring future leaders
Managing labour, food costs, inventory, and budgets
Building strong relationships within the Banff community
Working alongside the Executive Chef to deliver exceptional food quality
Maintaining the highest standards of cleanliness, organization, and hospitality
Supporting marketing initiatives and local events
Being present on the floor during peak service periods
What Success Looks Like

You understand that great restaurants are built through consistency.

You lead by example.

You coach instead of criticize.

You hold people accountable while earning their respect.

You believe:

Hospitality comes first.
Standards matter.
Details matter.
Cleanliness matters.
Leadership matters.
What We're Looking For

Minimum 5 years of restaurant management experience
Previous General Manager experience preferred
High-volume restaurant experience
Strong financial acumen
Experience managing P&Ls
Proven leadership and coaching abilities
Excellent communication skills
Passion for hospitality
Calm under pressure
Positive attitude with high expectations
Bonus if you have experience with:

Craft cocktails
Wine programs
Italian cuisine
Tourism destinations
Banquet or event operations
Compensation

We offer a competitive compensation package including:

Competitive salary
Performance bonus opportunities
Health & dental benefits
Dining discounts
Leadership development
Career advancement opportunities within Creative Restaurants Group
Opportunity to help shape one of Banff's premier restaurants
Why Join Us?

We're building something special.

We believe great restaurants start with great people.

We invest in our leaders.

We believe in promoting from within.

We're passionate about food, hospitality, and creating workplaces where people genuinely enjoy coming to work.

If you're looking for a company where your ideas matter and your leadership can make a lasting impact, we'd love to hear from you.

Apply Today

If you're ready to lead one of Banff's premier restaurants, apply through Indeed with your resume and a short cover letter telling us why you're the right fit for Fat Ox.

Pay: $75,000.00-$85,000.00 per year

Benefits:

Dental care
Discounted or free food
Extended health care
Flexible schedule
Paid time off
Store discount
Vision care
Work Location: In person