The Canadian Brewhouse Banff
317 Banff Avenue, Banff, AB T1L 1H1
$15.00–$24.51 an hour - Temporary, Permanent, Part-time, Seasonal, Full-time
 
Job details
Pay
$15.00–$24.51 an hour
Job type
Temporary
Seasonal
Part-time

Shift and schedule
8 hour shift
Weekends as needed
Evening shift


Location
317 Banff Avenue, Banff, AB T1L 1H1

Full job description
Job Overview
We are seeking a friendly and organized Host/Host to join our dynamic team. In this role, you will be the first point of contact for our guests, ensuring a warm welcome and a smooth dining experience. Your primary responsibility will be to manage the flow of guests in the restaurant, maintain seating charts, and provide exceptional customer service. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

Duties

Greet guests as they arrive and provide them with a warm welcome.
Manage reservations and seating arrangements to optimize guest flow.
Communicate effectively with the kitchen and wait staff to ensure timely service.
Assist guests with inquiries regarding the menu, specials, and restaurant policies.
Maintain cleanliness and organization of the host/host area.
Handle phone calls with professionalism, providing information and taking reservations as needed.
Collaborate with team members to enhance guest satisfaction and resolve any issues that may arise.
Skills

Strong background in food service or hospitality is preferred.
Excellent communication skills to interact effectively with guests and staff.
Proficient in customer service principles, ensuring a positive dining experience for all guests.
Familiarity with POS systems for managing reservations and orders is a plus.
Good phone etiquette for handling inquiries and reservations professionally.
Ability to work in a fast-paced environment while maintaining attention to detail.
A friendly demeanor with a genuine desire to help others is essential for success in this role.
Join our team as a Host/Host and contribute to creating memorable experiences for our guests!

Job Types: Full-time, Part-time, Permanent, Seasonal

Pay: $15.00-$24.51 per hour

Schedule:

8 hour shift
Day shift
Evening shift
Monday to Friday
Weekends as needed
Work Location: In person

Expected start date: 2025-07-07