Post Hotel & Spa
Banff, AB
From $15 an hour - Part-time, Full-time
 
Job details
Pay
From $15 an hour
Job type
Part-time
Full-time
Shift and schedule
8 hour shift
Overtime
Weekends as needed


Location
Banff, AB

Benefits
Pulled from the full job description
Discounted or free food
Extended health care
On-site parking
Paid time off
Store discount

Full job description
The Relais & Chateaux Post Hotel & Spa in Lake Louise, AB is hiring for experiencedf F & B servers.

Position: F & B Server

Department: Food and Beverage

Hours: As required

Position Overview:

Food and Beverage Server provides excellent customer service through prompt order taking, professional wine and menu recommendations, timely food delivery and anticipating guest needs. Builds loyalty through personalized interactions and flawless execution.

Duties and Responsibilities:

· Welcome guests warmly, present menus and provide detailed explanations of dishes, specials, and beverage options.

· Offer recommendations and assist guests in making informed choices based on their preferences.

· Take accurate and detailed orders, ensuring special requests and dietary restrictions are noted.

· Collaborate with kitchen and bar staff to ensure seamless communication and order accuracy.

· Serve dishes with precision, adhering to high presentation standards.

· Monitor table needs, anticipating and fulfilling guest requests promptly.

· Maintain a thorough knowledge of wine, cocktail, and menu offerings to make informed suggestions.

· Provide polished and professional service throughout the dining experience.

· Ensure cleanliness and organization of the dining area, including table setup and breakdown.

· Process guest payments accurately and efficiently.

· Handle guest feedback and concerns with tact and a commitment to resolution.

· Collaborate with colleagues to create a cohesive and harmonious team environment.

· Uphold the highest standards of service excellence.

Qualifications

· Previous experience as a server

· Knowledge of wine, spirits, and culinary offerings.

· Exceptional customer service and communication skills.

· Ability to thrive in a fast-paced and dynamic restaurant environment.

· Attention to detail and a commitment to delivering impeccable service.

· Team player with a positive and proactive attitude.

· Flexibility to work evenings, weekends, and holidays.

· Knowledge of POS systems and order entry procedures.

· Formal training in hospitality or culinary arts is an asset.

Please note that only applicants selected for further consideration will be contacted.

Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.

If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-760-4474.

We look forward to receiving your application.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Additional pay:

Overtime pay
Tips
Benefits:

Discounted or free food
Extended health care
On-site parking
Paid time off
Store discount
Flexible language requirement:

French not required
Schedule:

8 hour shift
Evening shift
Holidays
Monday to Friday
Weekends as needed
Application question(s):

Are you able to relocate to Lake Louise, AB for this role?
Do you have Fine Dining Serving experience?
Experience:

Serving: 2 years (required)
Licence/Certification:

ProServe (preferred)
Work Location: In person