Lake Louise Inn
Banff, AB
$15.25–$16.75 an hour - Temporary, Seasonal, Full-time
 
Job details
Pay
$15.25–$16.75 an hour
Job type
Temporary
Seasonal
Full-time
Shift and schedule
Weekends as needed
Evening shift
Day shift


Location
Banff, AB

Benefits
Pulled from the full job description
Company events
Dental care
Discounted or free food
Employee assistance program
Extended health care
On-site gym
On-site parking

Full job description
THE PROPERTY:

Lake Louise Inn is a full-service hotel with 247 guest rooms and suites surrounded by soaring pines and sweeping mountain views, nestled among the snowy peaks of Banff National Park and is part of a UNESCO World Heritage Site.

Lake Louise Inn is dedicated to ensuring each position in the company is treated equally and with the utmost importance. We value the diversity of our employees and want each of them to experience a welcoming atmosphere that delivers respect, compassion and professionalism. We believe that diversity creates memorable experiences every day for both our staff and guests during their time at Lake Louise Inn.

WHY US?

Full-time team members receive furnished, subsidized staff accommodation.
Live, Work & Play in one of Canada's more iconic settings within Banff National Park.
Company group benefits after 6 full months of employment.
Use of onsite fitness facility, mini golf course, heated pool and whirlpools.
Subsidized Gym Membership & Fitness classes at local recreation centre.
Employee travel program with preferred room rates at Atlific Hotels.
Discounts on Food & Beverage at 3 onsite restaurants.
Be part of a culture that believes in developing talent & promoting from within.
DETAILS:

Located in Lake Louise
Valid Canadian Work-Permit Required for International Applicants
Starting wage $15.25 an hour - $16.75 an hour after 90 day probation
$2/hr summer incentive bonus (conditions apply)
JOB SUMMARY:

Reporting to the Outlet Manager, servers are responsible for making drinks (barista/bartender), taking orders, and delivering orders whilst ensuring guest satisfaction through exceptional customer service. Provide a welcoming and friendly environment for our guests, and answer any guest enquiries in a prompt manner. This position will be primarily in the evenings, with occasional support for banquets, functions and events.

JOB RESPONSIBILITIES:

Greet guests upon arrival in a timely manner
Ensure that all set-ups are correct and complete
Ensure buffet is stocked and clean at all times where applicable
Explain the menu specials and offer suggestions that complement the guest’s choice
Maintain a professional and pleasant appearance at all times
Deliver beverages and food in a timely manner
Promptly clear and clean tables in a timely manner
Check-in with guests to ensure satisfaction
Refill beverages throughout the meal
Ensure proper disposal of garbage and recycling
Assist with training new team members in order to maintain the desired level of service that is in line with the hotel’s service standards
Ensure cash handling procedures are followed at all times
Ensure that the restaurant is maintained, clean, safe and secure
Ensure the Guest Service Standards, Hotel Policies and Procedures are maintained at all times
Complete daily and weekly checklists
Deliver guest’s bill and take payment
Follow Health and Safety rules and guidelines at all times
Other related duties as assigned by the Outlet Manager
REQUIRED QUALIFICATIONS:

Previous food and beverage industry experience preferred
ProServe Certificate required
Energetic, hands-on, with initiative and integrity
Excellent customer service skills
Highly organized and detail-oriented
Work well under pressure, without supervision, independently and as a member of a team
Able to perform well in a fast-paced work environment
Good communication skills
Basic knowledge of alcoholic beverages and mixology
Ability to lift heavy trays filled with glassware/food up to 30lbs
Basic math skills
Lake Louise Inn is an equal opportunity employer. Should you require assistance with your application please reach out to us in the messages.

PLEASE NOTE WE CAN ONLY CONSIDER CANDIDATES THAT ARE ALREADY AUTHORIZED TO WORK IN CANADA. WORK PERMIT SPONSORSHIP IS NOT AVAILABLE AT THIS TIME.

Job Types: Full-time, Seasonal

Pay: $15.25-$16.75 per hour

Additional pay:

Tips
Benefits:

Company events
Dental care
Discounted or free food
Employee assistance program
Extended health care
On-site gym
On-site parking
Vision care
Schedule:

Day shift
Evening shift
Monday to Friday
On call
Weekends as needed
Application question(s):

Do you require sponsorship to legally work in Canada?
Are you able to reliably commute or relocate to Lake Louise, Alberta for this position?
Experience:

serving: 1 year (required)
Licence/Certification:

ProServe (required)
Work Location: In person