ACCOR Fairmont Banff Springs
Banff, AB
$70,000–$73,000 a year - Permanent, Full-time
 

Job details
Pay
$70,000–$73,000 a year
Job type
Permanent
Full-time

Location
Banff, AB

Benefits
Pulled from the full job description
Dental care
Vision care

Full job description
Company Description

Who We Are

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.


Job Description

Are you energized by fast-paced days, spontaneous challenges, and unforgettable guest experiences? If you're ready to take the next step in your hospitality career, our Event Operations team is looking for a passionate and hands-on leader to join us as Event Operations Manager – Beverage.

In this dynamic role, you'll lead the planning and execution of all event beverage operations, ensuring smooth service for functions of up to 1,500 guests. You’ll be on the floor supporting your team, building strong client relationships, and delivering seamless, high-quality service that reflects our commitment to excellence.

Salary: $70,000 - $73,000 gross annually, based on previous experience & education

Job Duties Include:

Reporting to the Assistant Director, Event Operations responsibilities and essential job functions include but are not limited to the following:

Oversee the planning, setup, and execution of all event beverage services across 78,000+ sq. ft. of function space, ensuring exceptional guest experiences.

Recruit, coach, and manage over 100 event service colleagues while fostering a positive, high-performing team culture.

Act as the primary point of contact for clients during events, addressing concerns and ensuring their vision is brought to life.

Uphold and improve beverage standards, SOPs, and ProServe compliance while driving efficiency, reducing waste, and maintaining SAQ standards.

Work closely with chefs, outlet managers, and coordinators to ensure seamless communication and delivery across all functions.

Conduct liquor and service training for colleagues, support sustainable practices through Planet 21 initiatives, and ensure adherence to safety and service guidelines.

Lead bar revamps, ensure accurate function documentation, and conduct regular facility inspections to identify and resolve any service gaps.


Qualifications

Your experience and skills include:

Minimum 3 years’ experience in Event Operations or Food & Beverage leadership within a medium to large-scale luxury hotel or venue

Strong knowledge of beverage operations, including inventory management, ProServe compliance, and current trends in mixology and bar service

Proven leadership skills with a passion for coaching and developing high-performing teams

Excellent interpersonal and communication skills, both verbal and written

Highly organized, detail-oriented, and adaptable in a fast-paced, dynamic environment

Proficient in Microsoft Office Suite (Word, Excel, Outlook); knowledge of Opera, Silverware, or similar systems considered an asset

Commitment to delivering outstanding guest experiences and upholding safety, service, and sustainability standards


Additional Information

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com