Sunshine Village Corporation Banff, AB Full-time Sunshine Village Corporation Banff, AB Job details Job type Full-time Shift and schedule Weekends as needed Holidays Location Banff, AB Benefits Pulled from the full job description Dental care Full job description Why join us? Known as one of the most stunning alpine settings in the Canadian Rockies, and ranked the #1 day hike in Canada by Lonely Planet, Sunshine Meadows offers visitors unparalleled views. As spring turns into summer the meadows are in full bloom and ablaze with colourful wildflowers, setting off jaw-dropping views of surrounding peaks, including Mt. Assiniboine, “the Matterhorn of the Canadian Rockies". What’s in it for you? A ridiculously cool life experience A plethora of lively staff events all season long A chance to enjoy the alpine vistas JOB DESCRIPTION - F&B OPERATIONS MANAGER Sunshine Village Ski and Snowboard Resort is seeking a dynamic and experienced Food & Beverage Operations Manager to oversee all aspects of our food and beverage operations. This role is pivotal in ensuring exceptional guest experiences through efficient management, superior service, and high-quality food and beverage offerings. The ideal candidate will have a strong background in hospitality, a passion for the food and beverage industry, and a proven track record in managing high-volume operations. Key Responsibilities: Operational Management: Oversee daily operations of all food and beverage outlets, including restaurants, bars, and cafes. Ensure compliance with health and safety regulations and resort policies. Maintain high standards of food quality, service, and cleanliness. Staff Management: Recruit, train, and supervise food and beverage staff. Develop schedules and manage labor costs within budget. Foster a positive work environment and promote teamwork and professional development. Guest Experience: Ensure exceptional guest service by monitoring and enhancing the dining experience. Handle guest feedback and resolve any issues promptly and effectively. Implement and maintain high standards of hospitality and service. Financial Management: Develop and manage budgets, forecasts, and financial reports. Monitor and control costs to ensure profitability. Implement strategies to increase revenue and optimize sales. Menu Development: Collaborate with chefs and kitchen staff to create and update menus. Ensure menus are appealing, cost-effective, and cater to diverse guest preferences. Stay updated with industry trends and incorporate innovative food and beverage offerings. Inventory and Supply Chain Management: Oversee ordering, receiving, and inventory management of food and beverage supplies. Establish and maintain relationships with suppliers and vendors. Implement cost-control measures and reduce waste. Event Management: Plan and execute food and beverage services for special events, functions, and catering services. Coordinate with other resort departments to ensure seamless event operations. Qualifications: Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Minimum of 5 years of experience in food and beverage management, preferably in a resort or high-volume setting. Strong leadership, organizational, and multitasking skills. Excellent communication and interpersonal abilities. Proficiency in financial management and budgeting. Knowledge of food safety regulations and best practices. Ability to work flexible hours, including weekends and holidays. Benefits: Competitive salary and performance-based bonuses. Comprehensive health and dental benefits. Season pass for skiing and snowboarding. Discounts on food, beverage, and retail purchases at the resort. Opportunities for professional development and career advancement. Additional Considerations Employees must always be of sound mind, exhibit good judgment, and report to work fit for duty. This position handles cash, and confidential information. An appropriate level of professionalism and discretion is required. This position works at high altitude and at times, in inclement weather. An appropriate level of physical fitness is required. Some required uniform pieces are provided. This role is subject to all terms and conditions of the Sunshine Village Employee Handbook and Policy Manual, and the Alberta Employment Standards Code. Sunshine Village is an Equal Opportunity Employer and we value diversity within our workplace.
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