Bow View Lodge 228 Bow Avenue, Banff, AB From $45,000 a year - Permanent, Full-time Bow View Lodge 228 Bow Avenue, Banff, AB From $45,000 a year Job details Pay From $45,000 a year Job type Full-time Permanent Shift and schedule 8 hour shift Weekends as needed Morning shift + show more Location 228 Bow Avenue, Banff, AB Benefits Pulled from the full job description Company events Dental care Disability insurance Discounted or free food Extended health care Life insurance On-site parking Full job description Welcome! The Banff Park Lodge Hotel Collective operates 3 hotel properties, Banff Park Lodge, Bow View Lodge, and Peaks Hotel & Suites. Within the Banff Park Lodge property, we operate 2 restaurants, La Terrazza and Crave Mountain Grill. Staff and guests alike can enjoy our ideal location, close to the liveliness of downtown Banff on one side and the serenity of the Bow River on the other. We are proudly committed to creating an inclusive workplace and understand the importance of diversity in our team.* We wish to provide a safe and equal work environment for all to foster success inside and outside of work. We do not tolerate any form of discrimination, including in recruitment, based on race, colour, religion, gender and sexuality, nationality, age, disability, Aboriginal/Native American status, or other. We are happy to consider accessibility assistance to applicants* upon request. Please submit accommodation requests to hradmin@banffparklodge.com and title “"APPLICATION ASSISTANCE REQUEST". We thank all candidates for their application. Thank you for your interest in joining our team as Guest Services / Front Office Manager at Bow View Lodge. As the department head, you will oversee the operations of the Front Office to help deliver memorable experiences to our guests. The salary will be negotiated based on experience. Duties include (but are not limited to): Assisting and overseeing the day-to-day operation of the Front Office with a strong focus on maintaining a high level of guest services, room sales and overall profitability. Handling of guest comments and concerns, ensuring all guest needs are met. To show leadership to the Front Desk staff on duty, overseeing the coaching, developing and performance management of our Guest Services Supervisor and Guest Services Agents. Organize regular Front Office meetings to provide important updates to the team. Efficient scheduling of all Front Office staff, adding schedule to payroll system, approving staff timecards. Responsible for billing and reconciling of guest ledger and city ledger accounts. Support fully inclusive environment through team activities to improve teamwork. To ensure the well-being and safety of our guests, coworkers, contractors, etc. on property. Being familiar with emergency procedures to effectively deal with an emergency/crisis’s situations at the hotel. Adhere to our hotel policies and standards. Contribute to maximizing room sold and revenues by monitoring last minute competitor’s rates and making rate and restriction adjustments as necessary. Gaining knowledge of Oracle PMS and other tools required for the operation of the hotel. Championing adoption of technology and staff engagement with available tools including, but not limited to: Revinate, TripTease, IDeaS, and others. Perform Revenue Management day-to-day tasks by monitoring hotel rates, competitors’ rates, reviewing IDeaS RMS forecasts and decisions, applying and monitoring overrides To communicate and aid other departments like the Banff Park Lodge and Peaks Hotel & Suites, Housekeeping, Reservations, etc. as needed. This position is required to work shifts (mornings and evenings) including weekends. Other duties as required. Ideal Candidate: Minimum 1-2 years’ previous hotel front desk or reservation experience required. Previous supervisory experience is required, previous manager experience is an asset. Is a capable multi-tasker with a keen attention to detail. Has a professional, yet friendly, personality and demeanor in person and over the telephone. Has excellent English comprehension and communication skills; a second language is an asset as we welcome many international guests. Has experience working with Microsoft Office. Employee Incentives: Staff accommodation possible Friends and family rates available at all three properties Food and beverage discounts at Crave Mountain Grill and La Terrazza Health benefits available after 3 months including life insurance, dental, medical and drug coverage Free duty meals in our staff cafeteria Ski Pass subsidies available during winter seasons Monthly staff events hosted Job Types: Full-time, Permanent Pay: From $45,000.00 per year Benefits: Company events Dental care Disability insurance Discounted or free food Extended health care Life insurance On-site parking Vision care Schedule: 8 hour shift Day shift Evening shift Holidays Weekends as needed Supplemental pay types: Bonus pay Ability to commute/relocate: Banff, AB: reliably commute or plan to relocate before starting work (required) Application question(s): When is your available start date? Please state your pronoun (optional). Do you require staff accommodation? Do you require assistance during the application process? If so, please send an email to hradmin@banffparklodge.com to request assistance OR indicate Not Applicable (N/A). Experience: Customer service: 1 year (required) Work Location: In person Expected start date: 2024-08-21
Jasper Job Home | Banff Jobs Home | Book Banff | Banff National Park | Lake Minnewanka Boat Cruise | Banff Gondola | Camping Jasper | Banff Camping | Hike Jasper | Wildlife | Tour Canadian Rockies | Maligne Ice Walk | Athabasca River Rafting | Shopping | Jasper in January | World Tour Tickets & Attractions | Jasper Wildlife Tours | Maligne Lake Boat Cruise | Jasper Columbia Icefield | Tour Moraine Lake | Rocky Mountain Train Tickets | Columbia Icefields Glacier Skywalk
Banff, Alberta Employment Resources
Banff Alberta Employment Protection | Employment Training Support | Banff Alberta Job Support Services | Being Employed in Banff Alberta | Employment Rights in Banff National Park | Jobs in Banff Alberta | Types of Employment in Banff National Park
© 2024; JobBanff.com Privacy Policy