Sunshine Village Casual Bell Desk

Sunshine Village Corporation
Banff, AB
Jobs in Banff National Park
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Why join us?
Known as one of the most stunning alpine settings in the Canadian Rockies, and ranked the #1 day hike in Canada by Lonely Planet, Sunshine Meadows offers visitors unparalleled views. As spring turns into summer the meadows are in full bloom and ablaze with colourful wildflowers, setting off jaw-dropping views of surrounding peaks, including Mt. Assiniboine, “the Matterhorn of the Canadian Rockies".

What’s in it for you?
A ridiculously cool life experience
A plethora of lively staff events all season long
A chance to enjoy the alpine vistas
A summer experience that is outstanding!
And best of all, you can live on the top of the mountain with on-hill accommodation available as needed!
Department: HOTEL
Position: Bell Desk Agent

Bellperson provides an outstanding guest experience by creating a warm, welcoming, and professional environment. They assist guests with their queries and provide recommendations to maximize their stay. They are responsible for the safe and efficient handling and delivering of guest luggage and equipment.

Essential Functions:
Provide excellent guest service
Receive and deliver luggage/other items to and from hotel rooms; Coordinate with the Front Desk and Warehouse to ensure flow is smooth and within guaranteed times
Store and retrieve guest equipment
Efficiently answer guest inquiries regarding the area and hotel services and facilities

Maintain public areas of the hotel including storage areas
Cross-train for other hotel roles such as front desk or night audit
Participate in the operation of hotel guest activities as needed
Other duties as assigned; including janitorial


Passion for providing excellent guest service
Previous service or hotel experience; able to demonstrate excellent guest service
English proficiency: fluent
Exceptional interpersonal skills; reliable, a team player and able to use own initiative;

Strong organizational, attention to detail, and time management skills
Able to complete training and testing for on-hill tracked vehicle license and snowmobile license
Provide clean driver’s abstract and license prior to commencement of duties (Abstract cannot be any older than 30 days from start of employment); Must be able to complete training and testing for on-hill tracked vehicle and snowmobile licenses
Ability to complete manual labor, heavy lifting, and standing for long periods of time

Additional requirements:
Min 3 hrs commitment per week
Must be over 21 years old
Full Drivers License
Clean 3yr drivers abstract
Evening / Overnight shifts
Can’t wait to get started? Great, because we can’t wait to hear from you! Talk to your supervisor, HR team or the supervisor of this role to learn more about how you can join the team!

Sunshine Village is an Equal Opportunity Employer and we value diversity within our workplace.