Sunshine Village Bell Desk Agent

Summer 2023
Sunshine Village Corporation
Banff, AB
Jobs in Banff National Park website to apply
Job details
No matching job preferences
Job type
Why join us?
Known as one of the most stunning alpine settings in the Canadian Rockies, and ranked the #1 day hike in Canada by Lonely Planet, Sunshine Meadows offers visitors unparalleled views. As spring turns into summer the meadows are in full bloom and ablaze with colourful wildflowers, setting off jaw-dropping views of surrounding peaks, including Mt. Assiniboine, “the Matterhorn of the Canadian Rockies".

What’s in it for you?
A ridiculously cool life experience
A plethora of lively staff events all season long
A chance to enjoy the alpine vistas
A summer experience that is outstanding!
And best of all, you can live on the top of the mountain with on-hill accommodation available as needed!
Bellman provides an outstanding guest experience by creating a warm, welcoming, and professional environment. They assist guests with their queries and provide recommendations to maximize their stay. They are responsible for the safe and efficient handling and delivering of guests, their luggage and equipment, utilizing company vehicles to transport up-and-down the mountain to our beautiful resort.

Essential Functions:
Provide excellent guest service
Coordinate with the Front Desk to ensure smooth transfer of guests and delivery of luggage/other items to and from hotel rooms.
Store and retrieve guest equipment/luggage
Efficiently answer guest inquiries regarding the area and hotel services and facilities
Remove snow and litter from roofs and walkways (even in summer we can still have snow)
Maintain public areas of the hotel including the storage areas
Participate in the operation of hotel guest activities as needed
Other duties as assigned; including janitorial
Passion for providing excellent guest service
Must be comfortable and competent driving with additional passengers
Previous service or hotel experience; able to demonstrate excellent guest service
Ability to complete manual labor, heavy lifting, and standing for long periods of time
English proficiency: fluent. Other language skills are desirable.
Exceptional interpersonal skills; reliable, a team player and able to use own initiative;
Strong organizational, attention to detail, and time management skills
Able to complete training and testing for on-hill vehicles.
Provide clean driver’s abstract and license prior to commencement of duties (Abstract cannot be any older than 30 days from start of employment); Must be able to complete training and testing for on-hill vehicles.
Sunshine Village is an Equal Opportunity Employer and we value diversity within our workplace.