Relocate to Lake Louise, AB-Housing Available
Post Hotel & Spa
 
Banff, AB
From $22 an hour - Full-time, Permanent

Job details

Salary
From $22 an hour
Job type
Full-time
Permanent
Shift & schedule
8 hour shift
Overtime
Weekends as needed
Night shift
Day shift
Monday to Friday
Holidays
Join our Food and Beverage team at The Post Hotel & Spa in Lake Louise, Alberta as a Food and Beverage Supervisor.

Primary function:

The Food and Beverage Supervisor is responsible for overseeing and coordinating the operations of all our food and beverage outlets. Food and Beverage Supervisor is to maintain high-quality guest experiences and ensure the smooth functioning of all our dining establishments. The Food and Beverage Supervisor will lead a team of enthusiastic professionals, striving to deliver exceptional service and upholding our commitment to excellence in every aspect of the dining experience.

Job Description:

Oversee and manage daily food and beverage operations, including restaurants, bars, banquet events, and room service, to ensure seamless service delivery and guest satisfaction.
Lead, train, and mentor the food and beverage staff, fostering a positive and productive work environment that encourages teamwork, excellence, and continuous improvement.
Collaborate with the culinary team to ensure menu offerings meet the highest standards of quality, presentation, and taste.
Monitor and enforce compliance with health and safety regulations, hygiene standards, and company policies, ensuring a safe and clean working environment.
Handle guest inquiries, feedback, and complaints promptly and professionally, aiming to exceed guest expectations and resolve any issues with tact and diplomacy.
Conduct regular inspections of dining areas and service stations to ensure cleanliness, orderliness, and adherence to set standards.
Assist in scheduling staff, managing labor costs, and optimizing resources to meet operational needs while maintaining budgetary goals.
Work closely with the restaurant and bar managers to develop and implement creative promotions and events to enhance guest experiences and drive revenue.
Collaborate with the procurement team to maintain adequate stock levels of food and beverage supplies, ensuring smooth operations without interruptions.
Contribute to the development of new service procedures and training programs, aiming to elevate the overall dining experience and staff expertise.
Requirements/Experience:

Previous experience in a supervisory or leadership role within the food and beverage industry is essential.
Proven ability to manage and motivate a diverse team of professionals.
Excellent communication and interpersonal skills, with a customer-focused mindset.
Strong knowledge of food and beverage operations, including service techniques, culinary trends, and beverage offerings.
Demonstrated problem-solving abilities and the ability to handle guest concerns with empathy and professionalism.
Knowledge of health and safety regulations and sanitation practices.
Flexibility to work in a fast-paced environment, including evenings, weekends, and holidays.
A passion for the hospitality industry and a dedication to delivering exceptional guest experiences.
Reports to:

Food and Beverage Manager/Food and Beverage Assistant Manager

Hours:

As required.

Job Types: Full-time, Permanent

Salary: From $22.00 per hour

Benefits:

Dental care
Discounted or free food
Extended health care
On-site parking
Paid time off
Flexible Language Requirement:

English not required
Schedule:

8 hour shift
Day shift
Monday to Friday
Night shift
Overtime
Weekends as needed
Supplemental pay types:

Overtime pay
Tips
Application question(s):

Will you be able to relocate to Lake Louise, AB for this position?
Work Location: In person