Relocate to Lake Louise, AB - Housing Available
Canadian Rocky Mountain Resorts
 
Banff, AB
From $65,000 a year - Full-time, Permanent
Job details
No matching job preferences
Salary
From $65,000 a year
Job type
Full-time
Permanent
Shift & schedule
8 hour shift
Weekends as needed
10 hour shift
Day shift
We are seeking a highly skilled and experienced Executive Housekeeper to join our esteemed team at The Post Hotel & Spa. As a member of the prestigious Relais & Chateaux association, we pride ourselves on delivering exceptional service and providing an unforgettable guest experience. If you have a passion for hospitality, attention to detail, and a proven track record in housekeeping management, we invite you to be part of our dedicated team.

Duties and Responsibilities:

1. Team Management:

· Supervise, train, and motivate a team of housekeeping staff members.

· Assign daily tasks and responsibilities, ensuring efficient operations and optimal staffing levels.

· Conduct regular performance evaluations and provide constructive feedback and coaching to team members.

· Foster a positive and collaborative work environment.

2. Housekeeping Operations:

· Develop and implement standard operating procedures (SOPs) for housekeeping activities.

· Establish and maintain a comprehensive cleaning schedule for guest rooms, public areas, and back-of-house areas.

· Monitor housekeeping supplies and equipment, ensuring timely replenishment and maintenance.

· Conduct regular inspections to ensure compliance with cleanliness and safety standards.

· Work closely with Maintenance and all other departments to ensure all areas are in perfect order.

· Arrange Nanny Services and projects around the hotel.

3. Guest Satisfaction:

· Respond promptly and effectively to guest requests and concerns related to housekeeping services.

· Maintain open lines of communication with guests, ensuring their needs and expectations are met.

· Proactively address and resolve any housekeeping-related issues, striving for continuous improvement.

4. Budget and Resource Management:

· Prepare and manage the department's budget, including staffing, supplies, and equipment.

· Control costs through efficient resource utilization and adherence to budgetary guidelines.

· Source high-quality housekeeping supplies at competitive prices.

5. Training and Development:

· Conduct regular training sessions to ensure staff members are well-versed in housekeeping procedures and standards.

· Promote a culture of continuous learning and development within the housekeeping team.

· Stay updated on industry trends and best practices, incorporating them into training programs and operations.

Requirements/Experience:

· Proven experience as an Executive Housekeeping Manager or in a similar role within the hospitality industry.

· In-depth knowledge of housekeeping procedures, cleaning techniques, and hygiene standards.

· Strong leadership and team management skills, with the ability to inspire and motivate a diverse team.

· Excellent organizational and time management skills, with the ability to prioritize tasks effectively.

· Exceptional attention to detail and a commitment to delivering high-quality results.

· Strong problem-solving and decision-making abilities.

· Excellent communication and interpersonal skills, with the ability to interact effectively with guests and team members.

· Proficiency in using housekeeping-related software and systems is a plus.

· Flexibility to work shifts and weekends as required.

Job Types: Full-time, Permanent

Salary: From $65,000.00 per year

Benefits:

Dental care
Extended health care
Flexible Language Requirement:

French not required
Schedule:

10 hour shift
8 hour shift
Day shift
Weekends as needed
Ability to commute/relocate:

Banff, AB: reliably commute or plan to relocate before starting work (required)
Experience:

housekeeping: 1 year (preferred)
Work Location: In person