Banff High Rollers General Manager

Banff Hospitality Collective
Banff, AB
We’re looking for a General Manager to join us at High Rollers! Pins, Pints & Pizza - these are all good things so we put em together in a big ole beer hall. Six ten-pin bowling lanes, melt in your mouth New York-style pizza and 50 craft beers on tap. High Rollers is the perfect spot for large parties & events. And we love late night, hosting Banff's best parties with live local DJs - let the good times roll. Want to know more? Check us out here:

General Manager

The General Manager (GM) is responsible for overseeing the day-to-day business operations of the venue. Through the exercise of discretion and independent judgment, the GM has overall supervisory and managerial responsibility for the daily operations of a single venue ensuring desired outcomes (i.e., increased sales, profitability, and employee retention). The GM mobilizes the venue management team to oversee the financial controls, operations, people development, guest experience and compliance within the venue.

We Love Perks! This Position Includes:

Great salaries, achievable bonus programs + tips
$200 Welcome Gift Card to use at any BHC Venue
50% off food, bottles of wine & sake for yourself + a guest at all BHC venues
Training & Development allowance
Cell phone allowance
Extended health benefits with premiums completely paid for by BHC after 3 months
RRSP matching program after 3 months
Short Term & Long Term Disability coverage after 3 months
3 weeks paid vacation + statutory holidays
Paid community volunteer time
Affordable manager housing may be available

What You’ll Do:

If it’s happening in the restaurant, you are a part of it! Planning, executing, elevating - you do it all
You like systems and processes, so you’ll focus on getting those right for your team
You do what it takes to increase sales and minimize costs without compromising quality
Manage all areas of the restaurant and makes final decisions on matters of importance
Effectively communicate and interact with all departments across the venue including BOH management team, as well as BHC Head Office
Like us, you’re proud to be a part of BHC and so you have a strong commitment to BHC brand and team culture
While you’re very focused on ensuring outstanding guest service, responding to complaints, taking appropriate action, and generating return guests – you also recognize the importance of employee experience and building a strong team culture

What You Have:

You’re a real people person - It's not just about customer service for you, it's about hospitality
You don't shy away from working with various types of technology and systems
Flexible schedule required
Proven success in a General Manager role is an asset

Banff Hospitality Collective is: Balkan Restaurant | Chuck's Steakhouse | High Rollers | Magpie & Stump | Park Distillery Restaurant & Bar | The Bear Street Tavern | The Bison Restaurant + Terrace | The Eddie Burger Bar | The Maple Leaf Grill and Lounge | Three Bears Brewery & Restaurant | Hello Sunshine | Lupo Italian | New Dinning Room Concept Coming Summer 2022 | Are you ready to join us at Banff’s most iconic and popular downtown restaurants?

Applicants must be legally eligible to work in Canada. We can provide Working Holiday candidates with proof of a valid job offer to apply for IEC Visas.