Banff, AB $15 an hour - Part-time Number of Positions:3 Wage Range: $15.00 Wage Type: Full and Part-Time Hourly positions available Anticipated Start Date: Start date is weather dependent – Mid – December How to Apply: Email hr@banffnorquay.com Job Overview: The most important aspect of your position is to maintain excellent customer service, and help with any customer’s issues or questions that they may present to you. You are to maintain a wide knowledge of Mt. Norquay and the surrounding area in order for you to be as helpful as possible. You enjoy working outdoors and should be capable of a semi-strenuous working environment. Staff accommodation is available Requirements Follow all Occupational Health and Safety guidelines- your safety is our first priority Have strong communication skills to effectively work with coworkers and customers Possess the ability to think quickly in a fast-paced working environment Follow procedures in accordance with appearance and uniform standards Ensure customer satisfaction with efficient, friendly service Handle customer complaints in a professional manner, alerting your supervisor or manager if you need to do so Perform safety checks on the chairlift and fill out safety log Must be familiar with assigned lift: brakes, electrical systems, mechanical drive Maintain safe conditions by checking loading and unloading ramps constantly Set up and maintain signs, temporary fences and mazes Work and stand outdoors in all weather conditions for extended periods of time Help with crowd control on weekends and holidays Potentially directing cars in the parking lot on busy days Should be in good physical condition, able to lift up to 50lbs (ie. Help children onto tubes) Able to work weekends and holidays and some evenings Will follow and respect all the Covid-19 guidelines set by Mt.Norquay Must be able to commit to the entire season November 2020 to April 2021
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