YWCA of Banff Guest Service Agent

Terms of Employment: Permanent, Full Time, Shift, Overtime, Weekend, Day, Night, Evening

Salary: $12.00 Hourly for 37.5 hours per week, As per collective agreement

Anticipated Start Date: 2015/01/05

Location: Banff, Alberta (1 vacancy) 

Skill Requirements:


Education: Completion of high school
Credentials (certificates, licences, memberships, courses, etc.): Not applicable
Experience: 1 year to less than 2 years

Business Equipment and Computer Applications: Computerized reservation system
Work Setting: Hospitality industry, Hotel, Motel, Hostel
Type of Bookkeeping and Accounting: Cashiering
Specific Skills: Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Secure guests' valuables, Process wake-up calls, Store and retrieve luggage, Exchange foreign currency, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain occupancy statistics, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding, Perform light housekeeping and cleaning
Work Location Information: Staff accommodation available
Security and Safety: Bondable
Essential Skills: Reading text, Document use, Numeracy, Writing, Communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning


Languages: English


Employer: YWCA of Banff

How to Apply:


Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.



By Fax: (403) 760-3202

By E-mail: maureen@ywcabanff.ab.ca

Web Site: https://www.ywcabanff.ab.ca

Advertised until: 2015/08/07

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Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

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