Parks Canada
 
Banff, AB
$52,053–$58,597 a year
 

Job details
Pay
$52,053–$58,597 a year
Shift and schedule
Overtime
Weekends as needed

Location
Banff, AB

Full job description
Reference number
CAP25J-176815-000010

Selection process number
2026-CAP-BNP-EA-003

Location
Banff (Alberta), Banff National Park of Canada (Alberta)

Employment tenure
Various lengths starting Spring/Summer 2026

Salary
$52,053 to $58,597 - currently under review

Level
GT-01

Who can apply
Persons residing within a 150 km radius of the Town of Banff, Alberta. Parks Canada Agency considers applications from individuals who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian Citizenship, permanent resident status, or work permit.

About the position
Duties
Working under supervision of Interpretation Officer/Coordinators, the Heritage Presenter delivers interpretive presentations, programs, activities and special events that engage Canadians and other visitors in the learning, enjoyment, connection to, and appreciation of the natural and cultural heritage of the Cave and Basin and Banff Park Museum National Historic Sites. Candidates should also demonstrate flexibility in response to the organization’s changing needs and will be able to learn quickly and pick up new methods and techniques both within and outside their current area of expertise.
This position is responsible for:
Presenting meaningful, captivating and enjoyable interpretation programs and activities that enhance the overall visitor experience of the national historic sites
Perform cashier duties, sell permits; assist in the daily operational tasks, including opening and closing of national historic sites
Greet and orient visitors; deliver reception, orientation, public safety and visitor experience information
Adapt information when delivering presentations to address the needs of specific visitor groups, audiences and individuals
Participate in the coordination and delivery of familiarization tours for clients and tourism industry stakeholders
Participate in the coordination and delivery of after-hours special events and private functions
Intent of the process
This process may be used to create a list of qualified candidates to staff similar positions with various tenures, security levels or linguistic profiles in same or other parts of the country.

Important messages
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
Important Information:
1. Applications for this inventory competition will be pulled on November 17, 2025. Subsequent applications will be pulled if and when required.
2. Living accommodations will not be provided.
3. You must provide contact information for 3 work references.
We will only accept on-line applications received via the jobs.gc.ca site. Persons who are unable to apply on-line must contact rhbanff-banffhr@pc.gc.ca prior to the closing date.
In support of achieving a diversified workforce, consideration may be given to candidates who self-identify as belonging to one of the designated employment equity groups under the Employment Equity Act: women; Aboriginal peoples; visible minorities; persons with disabilities.
*** NOTE: When submitting your application to this selection process, you will be required to answer screening questions to demonstrate how you meet the Essential Qualifications (Education and all Essential Experiences).
Your job application must clearly demonstrate that you meet all the pre-screening requirements in order to move on to the next step. Please explain how you meet the essential criteria of education and experience. Do not forget to specify the period during which you have held each function (month and year), and where you acquired the qualification. The answers to the pre-screening questions will be the main source of information that the assessment board members will be using to determine whether you have the essential qualifications for education and experience. Your resume must corroborate your answers to the pre-screening questions. The lack of information in the form requested may result in the rejection of your application.
Conditions of employment
Successful completion and maintenance of reliability security clearance including fingerprints
Willing and able to wear a Parks Canada uniform and/or dress in costumes
Operational Requirements
Willing and able to work weekends, irregular hours, overtime and/or statutory and provincial holidays
Willing and able to work from various locations
Make moderate physical effort to sit and stand for prolonged periods and/or tidy facilities/grounds
Willing and able to work outdoors and be exposed to various weather conditions
Willing and able to demonstrate tasks to others
You need (essential for the job)
Your application must clearly explain how you meet the following

A secondary school diploma or approved alternatives or acceptable combination of education, training, experience or traditional knowledge relevant to position.
Education equivalency: An acceptable combination of individual courses or experience relevant to the position (i.e. interpretation, performing arts, and public speaking, museum studies, cultural knowledge, history or other discipline and life experiences relevant to the position) will be considered.
Learn more about degree equivalency.

EXPERIENCE IN:
Delivery of interpretive programs, performing arts, museum education or storytelling
Responding to public and visitor inquiries, providing guidance and information
Performing operational logistics including following opening and closing procedures, experience in handling cash and operating point of sales terminal
Applied / assessed at a later date

KNOWLEDGE OF:
General knowledge of the Banff Park Museum and Cave and Basin national historic sites
ABILITIES:
Visitor/Client Focus: provide service excellence to visitors and external/internal clients, and maintain a positive and energetic attitude while continuously engaging with high volumes of people and a busy environment
Communication through Interpretation: Listen to others and communicating articulately to inform, influence and engage visitors to the national historic sites
Teamwork: Work collaboratively with others to achieve organizational goals
Ability to accept constructive feedback and engage in ongoing learning and improvement
PERSONAL SUITABILITY
Personally connects with others
Takes responsibility
Exercises sound judgment
Communicates effectively
Demonstrates Integrity
Language requirements (essential for the job)
Applied / assessed at a later date

Various language requirements - English Essential/ Bilingual Imperative (-B/-B)

Learn more about language requirements.

Our commitment
We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Learn more about assessment accommodation.

Equity, diversity and inclusion
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.

Learn more about diversity and inclusion in the public service.

How to apply
Learn more about applying for Government of Canada jobs.

Information you must provide
Your résumé
Contact information for 3 references
We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.

Additional links
Check out our video for tips and advice on how to apply and prepare for the interview as well as other job-related information at Banff National Park.
Hiring organization contact
Name: Anne Frick, Visitor Experience and Site Manager (Cave and Basin/Banff Park Museum)
Email address: anne.frick@pc.gc.ca