Banff Park Lodge
 
201 Lynx Street, Banff, AB T1L 1K5
From $55,000 a year - Permanent, Full-time
Banff Park Lodge
201 Lynx Street, Banff, AB T1L 1K5
From $55,000 a year
Job details

Pay
From $55,000 a year
Job type
Full-time
Permanent
Shift and schedule
8 hour shift

Location
201 Lynx Street, Banff, AB T1L 1K5

Benefits
Pulled from the full job description
Company events
Dental care
Disability insurance
Discounted or free food
Extended health care
Life insurance
On-site parking

Full job description
An exciting opportunity awaits - Join our Sales & Conferences Team here at Banff Park Lodge!

We operate three properties as part of our vibrant collection of hotels: Banff Park Lodge Resort Hotel and Conference Center, Peaks Hotel & Suites, and Bow View Lodge. All properties are located a quick step away from the excitement of downtown on one side and the serenity of the Bow River on the other. Banff Park Lodge consists of 3 dining outlets with over 19,000sq ft of meeting space that requires catering concepts for a variety of groups and special events.

We are seeking a full-time talented Conference Services Manager to join our team.

Employee incentives:

Staff accommodation from $8.00 per day.
Term bonus.
Friends & family rates available at all three properties (Peaks Hotel & Suites, Banff Park Lodge & Bow View Lodge).
F&B discounts available at The Crave Mountain Grill Restaurant and La Terrazza Dining Room & Lounge.
Health benefits available after 3 months of employment.
Free duty meal in our staff cafeteria.
Great opportunities for career growth.
Primary Function:

Maximize conference, event and catering revenue and profitability from guest rooms, function space, audio visual equipment, food and beverage
Assist conveners and event planners with the planning and execution of their functions
Providing assistance to the Sales Managers
Duties & Responsibilities

Responsible to support and service general catering inquiries and group business
Responsible to service programs assigned and booked by the Sales Team
Co-ordination of conference, wedding, event, and meeting groups, planning prior to arrival – receiving all requirements in a timely fashion
Planning pre-event meetings with the client
Maintaining tracking in Opera OSEM for deposits, food and beverage, reservations cut-off dates and other time sensitive tasks
Assist clients in meeting their expectations both conceptual and monetary while keeping in mind food costs, labour costs and hotel operations
Responsible for organization and supervision of assigned functions and guestroom blocks from date of booking to departure.
Prepare banquet event orders for business booked and follow up with client on day of function, and complete post-mortem of events to identify areas of improvement
To obtain guarantees of food and beverage for banquets. Must advise if any deviation in number, so labor and food cost can be controlled.
Conduct pre-conference meetings to ensure key departments are fully aware of pertinent details pertaining to group upon their arrival
Create floor plans for the best use of space for each event.
Be knowledgeable of liquor and fire safety laws and regulations.
Work closely with Sales Team to ensure all contractual terms agreed upon are carried out and to maximize function space for the highest profitability for the hotel.
Establish good business and social relationships within the industry and participate in activities related to public relations to further increase sales leads
Utilize Opera to track, solicit bookings, produce BEOs and follow up on accounts.
Ideal Candidate:

Minimum 3-years experience in hotel catering, additional experience in sales/hospitality required.
Extensive knowledge of hotel and catering software – Opera/Oracle
Proficiency with Microsoft Word and Excel
Proven organizational, interpersonal and communication skills required
Food and Beverage knowledge and proven ability to plan and execute events effectively along with a strong sense of detail and excellent customer service skills required
Ability to work a flexible work week schedule depending upon work loads.
Job Types: Full-time, Permanent

Pay: From $55,000.00 per year

Additional pay:

Bonus pay
Benefits:

Company events
Dental care
Disability insurance
Discounted or free food
Extended health care
Life insurance
On-site parking
Vision care
Schedule:

8 hour shift
Application question(s):

When would you be available to start working?
Please state your pronoun (optional).
We provide support in the recruitment process to candidates with accessibility needs. Please confirm if you require any adjustments.
Experience:

sales: 1 year (preferred)
hotel catering: 1 year (preferred)
Work Location: In person