The Rimrock Resort Hotel Banff, AB Full-time Job details Job type Full-time Full Job Description We truly believe that our continued success is a result of our employee contributions. Positive attitudes, exceptional customer service skills and working as a team is really what makes The Rimrock the most desired hospitality experience in the Canadian Rockies. We pride ourselves on welcoming each new employee onto our team and helping them develop skills and knowledge to further their careers. It is our mandate to promote from within and facilitate both personal and professional growth and development. Scope The Host provides a warm welcome and exemplary customer service to our guests as the first impression of their Eden dining experience. Duties & Responsibilities Greet and escort guests to the assigned table Assist in service throughout the evening Fold napkins, stock washroom amenities, and maintain dining room cleanliness Answer telephone and accurately take reservations Assist in guest departure Administrative duties as assigned Physical Demands Requires significant standing and walking Occasional sitting and use of a computer Frequent lifting and carrying up to 11 pounds / 5 kg Occasional lifting and carrying up to 22 pounds / 10 kg Occasional bending and reaching above and below shoulder height Qualifications Completion of Grade 12 or equivalent Alberta ProServe certification Previous host or reception experience preferred Restaurant experience is an asset Excellent verbal communication skills Warm, engaging personality Ability to remain calm and composed under pressure Able to prioritize and successfully complete multiple tasks simultaneously Thank you for your interest in joining our team! We share in your excitement to live and work in the Canadian Rockies. The Rimrock Resort Hotel is a Bow Valley Workplace Inclusion Charter signatory. We value the diversity of our employees and invite applications from all candidates. If you are contacted by a Recruiter, please let them know if there is any stage of the recruitment process that you will need support or accommodations for. You can learn more about what to expect as a Rimrock employee here. Hiring Insights Job activity
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