The Rimrock Resort Hotel
 
Banff, AB
Full-time
Job details
Job type
Full-time
Full Job Description
We truly believe that our continued success is a result of our employee contributions. Positive attitudes, exceptional customer service skills and working as a team is really what makes The Rimrock the most desired hospitality experience in the Canadian Rockies. We pride ourselves on welcoming each new employee onto our team and helping them develop skills and knowledge to further their careers. It is our mandate to promote from within and facilitate both personal and professional growth and development.

Scope

The Host provides a warm welcome and exemplary customer service to our guests as the first impression of their Eden dining experience.

Duties & Responsibilities
Greet and escort guests to the assigned table
Assist in service throughout the evening
Fold napkins, stock washroom amenities, and maintain dining room cleanliness
Answer telephone and accurately take reservations
Assist in guest departure
Administrative duties as assigned
Physical Demands
Requires significant standing and walking
Occasional sitting and use of a computer
Frequent lifting and carrying up to 11 pounds / 5 kg
Occasional lifting and carrying up to 22 pounds / 10 kg
Occasional bending and reaching above and below shoulder height
Qualifications
Completion of Grade 12 or equivalent
Alberta ProServe certification
Previous host or reception experience preferred
Restaurant experience is an asset
Excellent verbal communication skills
Warm, engaging personality
Ability to remain calm and composed under pressure
Able to prioritize and successfully complete multiple tasks simultaneously
Thank you for your interest in joining our team! We share in your excitement to live and work in the Canadian Rockies.

The Rimrock Resort Hotel is a Bow Valley Workplace Inclusion Charter signatory. We value the diversity of our employees and invite applications from all candidates. If you are contacted by a Recruiter, please let them know if there is any stage of the recruitment process that you will need support or accommodations for.

You can learn more about what to expect as a Rimrock employee here.
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