InnVest Hotels Concierge Bellperson

InnVest Hotels - Charltons Banff & Royal Canadian Lodge
Banff, AB
$16–$17 an hour - Part-time
Job details
Salary
$16–$17 an hour
Job type
Part-time
Benefits
Pulled from the full job description
Extended health care
Full Job Description
Provide courteous and professional service at all times and maintain a consistent high level of guest satisfaction

Responsible to ensure all our guests leave with a positive experience by anticipating guest needs and providing personalized service.
 Greet guests upon arrival and welcome them to the property
 Perform valet of vehicles, luggage, skis, etc.
 Deliver luggage to guest rooms and offer activities and services
 Be familiar with the room types and services of both properties for the purpose of cross-selling.
 Be knowledgeable of guest rooms, spa, phones, movies, internet and restaurant to answer guests’ questions
 Continually educate yourself on the activities, sites, history, and local knowledge of the Banff town site and Banff National Park in order to provide superior concierge services.
 Maintain position in lobby, front of house or concierge desk to ensure services are provided promptly and to “Own the Lobby.”
 Monitor the main driveway entrance to ensure all cars are greeted and to control the flow of traffic for arriving and returning guests.
 Always demonstrate a professional presence in the hotel
 Continually seek opportunities to go “above and beyond” and provide exceptional service to our guests
 Assist the maintenance and housekeeping team in keeping the entrance area and walkways free of snow, leaves and any other debris.

Job Type: Part-time

Salary: $16.00-$17.00 per hour

Benefits:

Extended health care
Schedule:

4 hour shift
8 hour shift
Day shift
Evening shift
Holidays
Monday to Friday
Weekend availability
Supplemental pay types:

Commission pay
Overtime pay
Tips
Work Location: One location

Expected start date: 2023-02-01

Hiring Insights
Hiring 1 candidate for this role

Job activity

Popular in Canada's National Parks

Banff Gondola

Banff Camping

Book Banff

Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff Alberta's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Banff National Park's Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff, Alberta's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff, Alberta

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

Transportation in and Around Banff, Alberta

Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.

Job Opportunities in Banff National Park

1. Parks Canada Jobs

Park Wardens - Law enforcement, wildlife protection, and visitor safety.
Interpretive Guides - Lead educational programs, hikes, and wildlife tours.
Visitor Services Attendants - Work at visitor centers, providing information.
Conservation Officers & Ecologists - Protect and manage the park's environment.
Maintenance Workers - Trail upkeep, infrastructure repairs, and facility maintenance.

2. Hospitality & Tourism Jobs

Banff Hotel & Lodge Staff - Front desk, housekeeping, concierges, and management.
Restaurant & Cafe Workers - Servers, bartenders, cooks, and baristas.
Tour Guides - Leading sightseeing, historical, or adventure tours.
Retail & Gift Shop Staff - Working in souvenir shops and outdoor gear stores.

3. Outdoor Adventure & Recreation Jobs

Rafting & Kayaking Guides - Leading groups on rivers.
Ski Resort Staff - Ski instructors, lift operators, and patrol.
Hiking & Backcountry Guides - Leading hiking and backcountry trips.
Wildlife & Photography Tour Guides - Helping visitors spot wildlife.
Equipment Rental Staff - Assisting visitors with gear and rentals.

4. Transportation & Support Services

Banff Shuttle & Tour Bus Drivers - Driving visitors between attractions.
Equipment Technicians & Mechanics - Maintaining rental equipment.
Parking & Traffic Control Staff - Managing visitor areas.

5. Research & Education

Banff Wildlife Biologists & Ecologists - Studying and preserving the ecosystem.
Research Assistants - Assisting in environmental studies.
Environmental Educators - Teaching conservation programs.

6. Volunteer & Seasonal Jobs

Banff Trail Maintenance Volunteers - Assisting in maintaining hiking trails.
Event Coordinators - Working at events and festivals.
Student & Internship Programs - Seasonal jobs with Parks Canada and tourism companies.