Whyte Museum of the Canadian Rockies
111 Bear Street, Banff, AB T1L 1H1
$21–$23 an hour - Full-time
 
Job details
Pay
$21–$23 an hour
Job type
Full-time
Shift and schedule
Weekends as needed
Holidays

Location
111 Bear Street, Banff, AB T1L 1H1

Full job description
Job Title: Museum Interpreter & Visitor Services Associate

Location: The Whyte, Banff

Duration: Full-time, April 13th through October 31st , 2026

Rate of pay: $21-23/hr

Closing Date: March 22, 2025

The Whyte in Banff is looking for two highly motivated and team-oriented people to share their passion for the art, history, and culture of this area with a wide variety of museum visitors. This position is 100% focused on visitor experience, whether through tour delivery or greeting and processing museum visitors at our Front Desk.

About The Whyte

The Whyte is an arts and cultural institution dedicated to preserving, researching, and sharing the art, history, and culture of the Canadian Rockies. Through exhibitions, archives, public programs, and community partnerships, The Whyte fosters meaningful connections between art, people, place, and history.

Duties & Responsibilities:

Greet Museum visitors
Deliver multiple scripted tours daily to visitors and booked tour groups
Be present in galleries to engage with visitors and assist with gallery security
Assist with other annual events
Deliver other interpretive programs as required
Gather visitor feedback and comments
Conduct independent reading and research in the areas of Rocky Mountain art, culture, and history
Interact with and process all guests in the front of house area in a professional manner
Accurately process cash transactions, balance end of shift cash-outs and deposits
Keep the front of house area neat, clean, sanitized, and organized
Other duties as assigned
Qualifications:

The successful candidate will:

Be highly motivated
Have strong oral and written communication skills
Strong interpersonal skills
Be fluent in the English language (French would be an asset)
Have post-secondary education in the field of History, Art, Art History, Natural Science, or a related field
Experience in customer service required
Knowledge or demonstrated interest in the culture, art, and heritage of the Canadian Rockies
Must be able to stand for long periods, indoors and outdoors in all weather
Knowledge in Point of Sales systems as asset
Working knowledge of Windows based computer programs required
Certification in First Aid/CPR
The work week will consist of a 5-day schedule in both the Education & Visitor Services departments. Candidates must commit to the entire term of work. They must be willing to work weekends and statutory holidays. Candidates must adhere to a dress code. Subsidized housing is available.

The Whyte is committed to fostering a respectful, inclusive, and supportive workplace. We value diverse perspectives and lived experiences and encourage applications from Indigenous peoples, racialized communities, persons with disabilities, LGBTQ2S+ individuals, and others who may contribute to the diversity of our organization.

Join a passionate team dedicated to celebrating mountain culture, art, and history in Banff National Park and enjoy a rewarding and culturally rich work environment.

Apply with resumé and cover letter to:

Julie Fesseler

Tour Program Manager

The Whyte

Box 160

Banff, AB

T1L 1A3

jfesseler@whyte.org

www.whyte.org

Job Type: Full-time

Pay: $21.00-$23.00 per hour

Work Location: In person

Application deadline: 2026-03-22