Toonie Tours
 
Banff, AB
$16–$40 an hour - Temporary, Part-time, Seasonal, Full-time, Freelance
 
Job details
Pay
$16–$40 an hour
Job type
Temporary
Freelance
Seasonal

Shift and schedule
Weekends as needed
Every Weekend
Monday to Friday
Holidays

Location
Banff, AB

Benefits
Pulled from the full job description
Casual dress
Company events
Discounted or free food
Flexible schedule
Profit sharing

Full job description
Tour Guide - Banff

Company Overview

Toonie Tours is located in Vancouver, Victoria, Toronto and Calgary, and aims to expand its operations and activities across Canada. Toonie Tours is a fun, customer, and quality-focused tour company that welcomes and connects customers to Canada through tours and experiences. Founded in 2018 by three good friends, Toonie Tours has become a 5-star rated tour company by putting the customer first and delivering genuinely down-to-earth tours and experiences.

Job Description

Toonie Tours is currently looking for Tour Guides to join our team and represent their local community in Banff, Alberta.

This position is for a freelance, contractor position and experience in a similar role is preferred. We are primarily hiring people who are available to work part-time, and often on weekends. The primary responsibility for this position is to lead a group of 10-30 customers on a highly entertaining and engaging tour of your community.

Toonie Tours embraces a performance-based compensation model to keep Tour Guides at the top of their game. We are looking for people who love Canada and know all about their communities!

Roles & Responsibilities

· Creative – Learn, research, design, and personalize tours and stories to be authentically presented.

· Leadership – Meet, welcome, and lead tour groups of 10-32 customers.

· Customer-Service – Provide local recommendations and tips for out-of-town travelers, and customers less familiar with your community.

· Be the local Toonie Tours Expert – Represent Toonie Tours, your community, and tour guides in general to the public. You are actively involved in your community and have that wanderlust spirit.

· Working outdoors in varying weather conditions.

Key Attributes

· Communicative and Social – Strong verbal communication skills, ability to present and speak loudly, personable, and approachable. We are looking for fluent English-speaking Tour Leaders and welcome additional languages (French, Spanish, German) to join our offerings.

· Entertaining and Positive – Exceptional story-telling skills, capture the attention of the group, and has a great sense of humor.

· Self-driven / Self-starter / High Performer – Works well in a performance-based compensation model. Is recommendable and commands 5-star reviews.

· Flexible & Confident – Adapts well to varying circumstances as the group needs change with the always-changing outdoor environment.

· Punctual – shows up early for every tour, without fail.

· Physically fit (can manage 5 km of walking in 2.5hrs, while speaking and presenting)

· Legally authorized to work in Canada

Job Types: Full-time, Part-time, Seasonal, Freelance

Pay: $16.00-$40.00 per hour

Expected hours: 20 – 40 per week

Additional pay:

Bonus pay
Commission pay
Tips
Benefits:

Casual dress
Company events
Discounted or free food
Flexible schedule
Profit sharing
Schedule:

Every Weekend
Holidays
Monday to Friday
Application question(s):

Have you been a Tour Guide before? If so, for how long? Where?
Why do you want to work for Toonie Tours?
What made you decide to apply to this posting?
Have you been a freelancer/contractor before?
What other skills do you have that you could offer?
Describe your community to us, what does it mean to you? What is your favorite thing about it?
Have you taken a Free Walking Tour before? Have you ever guided one before?
Do you understand that tips are the primary source of your compensation? Are you comfortable asking for tips and upselling?
This position is for tour guiding in Banff, AB. How long have you lived there?
Language:

Spanish (preferred)
German (preferred)
French (preferred)
Location:

Banff, AB (preferred)
Work Location: In person

Expected start date: 2025-03-10