Sunshine Village HR Generalist

Sunshine Village Corporation
Banff, AB

Why join us?
We work and play in Canada’s most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too, then read on for more information...

The Perks:
FREE - Your staff pass is your ticket to ride Sunshine!
Ski & Ride – Free days & discounts at resorts across Canada
Staff Events – Staff parties, BBQs, spring night skiing, dog sledding, ice climbing & more
Career – Recognition programs & Career development opportunities
Wellness – discounted fitness passes, yoga, onsite support & professional support
Onsite discounts – Food & beverage, retail, & hotel stays
Exclusive deals – Brand-named gear & local businesses
And much, much more!
Role Summary:
The primary focus of the Human Resources Generalist is to help ensure the efficient day-to-day running of Human Resources processes and programs at Sunshine Village. The Generalist ensures compliance in all HR areas including onboarding, offboarding, HRIS data completion, engagement, and recruitment. This role reports to the HR Manager and works closely alongside Payroll, Accounting, and Staff Accommodation teams. The HR Generalist works in conjunction with the HR Manager providing guidance and coaching to team members on assignments and tasks, overseeing aspects of scheduling and project completion.

Essential Functions:
Service Delivery
Providing an excellent workplace experience for employees at all levels of the company.
Advising and assisting with a variety of employee enquiries, respecting confidentiality, and upholding high standards of privacy, professionalism, and respect in the workplace.
HR Operations
Supervising HR team members in day-to-day matters; ensuring efficient and positive operations with support from the HR Manager.
Overseeing and managing the completion of operational deliverables including engagement and continuous improvement initiatives.
Regular auditing for accuracy of HRIS data to ensure files are complete and current.
Monitoring and review of HR standard operating processes and procedures with an eye on consistency, efficiency and new initiatives. A thorough understanding of company policies and procedures is required.
In turn, providing support to employees and supervisors in areas of HR best practices including HRIS processes, coaching, performance reviews, and general employee communications.
Assisting the HR Manager with processing terminations and exit interviews (as required).
Facilitating pertinent training initiatives, as needed, in conjunction with the HR Team and relevant to company requirements.
Oversee and complete the “full circle” recruitment process.
Development of twice per year Sunshine recruitment plans, as informed by statistical analysis of hiring and job market trends.
Coordinating initiatives, hiring fairs, post-secondary and annual recruitment programs.
Remaining responsive to applicant and new hire enquiries. Knowing employment requirements, and terms and conditions of employment.
Creation of offer letters and follow-up on offer letter acceptance. Training HR team members on follow-up including documentation in the HRIS system, distributing information, preparing first-day materials (employee identification, name badge, additional agreements, etc.), ensuring completion of new employee online files for their start date.
Sunshine Uniform Program
Coordinating uniform ordering for majority of departments at Sunshine Village.
Overseeing maintenance and distribution of uniforms.
Preparing and reviewing annual budget submissions for uniform program.
Other duties and projects may be assigned from time to time.
Certification, designation or related post-secondary education in human resources, administration, or a related field.
Preference will be given to candidates with three (3) or more years of HR experience, ideally in a supervisor capacity.
Experience working in a seasonal, recreation and tourism focused workplace with significant employee seasonal onboarding is an asset.
Strong oral and written communication skills, along with excellent time management and forward planning ability.
Must be neat, punctual, and dependable.
Prepared to work flexible schedule (overtime, evenings, and weekends, if required).
Ability to problem solve and think critically when working through and reacting to issues
Advanced computer skills and an up-to-date suite of Microsoft programs (including strong knowledge of Microsoft Excel). Proficiency with HRIS systems (Ceridian Dayforce) is an asset.
This position requires accuracy, discretion, good judgment, and a high degree of confidentiality in handling and communicating sensitive information.
Willingness to travel (as required).
Possessing an enthusiastic, welcoming approach to providing excellent service to our teams.
Additional Considerations
Employees must always be of sound mind, exhibit good judgment, and report to work fit for duty.
This role must maintain a high standard of professional conduct at all times, particularly when in uniform and knowingly acting as a company representative.
This is primarily an indoor role, but Sunshine Village Ski and Snowboard Resort is located in a remote, alpine environment. Preparedness to work outdoors is required.
Can’t wait to get started? Great, because we can’t wait to hear from you! Apply online at and tell us why you’re the next awesome member of our team. Remember, we’re looking for people who will wow our guests, so start now and wow us.
Sunshine Village Corporation