Banff Caribou Properties Ltd. Banff, AB Full-time, Permanent Our hotels in Banff include the Moose Hotel & Suites, Fox Hotel & Suites, Banff Ptarmigan Inn, Banff Caribou Lodge, Banff Rocky Mountain Resort, Tunnel Mountain Resort, Hidden Ridge Resort, The Dorothy Motel, Rundlestone Lodge, Irwin's Mountain Inn, Red Carpet Inn, The Rocky Mountain Ski Lodge and Pocaterra Inn & Waterslide are located in Canmore.Your application will be considered for available jobs at all of our Banff locations. Banff Lodging Company has 13 hotels and we are looking for great people to join our team and grow their career! Reporting to the Front Office Manager, the Front Desk Supervisor is responsible for ensuring that all Front Desk procedures are followed and all necessary tasks are completed accurately. If you have a cheerful attitude and believe in creating lasting memories for our guests then you are the right person for us! Enjoy the Caribou Work Experience: Opportunities for promotions / transfers Housing available (low cost) Assistance to apply for immigration Fun Staff Events Work with great people The right candidate embodies the Caribou spirit including: A passion to lead people Driven to amaze guests every day Professional, accountable, flexible and responsive Is proficient using a computer and relevant software Demonstrates a natural sales mindset Experience in administration, reception or customer service Has excellent written and verbal communication skills Is fun and enjoys their work This Position Offers: Permanent work Anniversary Bonus Clean and affordable employee housing Food and Beverage discounts at 6 local restaurants Discounted movie theatre tickets Excellent health & wellness programs, including free yoga, discounted ski pass and discounted fitness club membership Health & dental benefit eligibility after 6 months Complimentary hotel stays Free local and subsidized regional bus travel Eligibility to become an Employee Shareholder (that’s right, you can become an owner!) Many other benefits as listed here: https://blcemployees.com/benefits/ What Will you Be Doing: Ensure guests’ needs and concerns are responded to including service recovery when applicable; Motivate, train and lead front office colleagues. Ensure smooth transition between shifts with appropriate communication. Assist with the training, coaching and development of team members. Ensure that all financial transactions are processed correctly. Answering calls, processing check ins, check outs, creating reservations Facilitate inter-departmental communication and cooperation Monitor safety and upkeep of guest areas in the indoor and outdoor spaces Whatever it takes for our guests have an AMAZING holiday & our staff to have a GREAT work experience. We're really glad that you are interested in this job and we look forward to reviewing your application. We appreciate all of the applications that we receive, and we will contact qualified candidates as soon as possible. You can learn more about our great Employee Benefits & Perks and what it means to work with an Employee-Owned company here. Banff Caribou Properties is an equal opportunity employer who values the diversity of all employees. Banff Caribou Properties Ltd.
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