Banff Caribou Properties Front Desk Supervisor

Banff Caribou Properties Ltd.
Banff, AB
Full-time, Permanent

Our hotels in Banff include the Moose Hotel & Suites, Fox Hotel & Suites, Banff Ptarmigan Inn, Banff Caribou Lodge, Banff Rocky Mountain Resort, Tunnel Mountain Resort, Hidden Ridge Resort, The Dorothy Motel, Rundlestone Lodge, Irwin's Mountain Inn, Red Carpet Inn, The Rocky Mountain Ski Lodge and Pocaterra Inn & Waterslide are located in Canmore.Your application will be considered for available jobs at all of our Banff locations.

Banff Lodging Company has 13 hotels and we are looking for great people to join our team and grow their career! Reporting to the Front Office Manager, the Front Desk Supervisor is responsible for ensuring that all Front Desk procedures are followed and all necessary tasks are completed accurately. If you have a cheerful attitude and believe in creating lasting memories for our guests then you are the right person for us!

Enjoy the Caribou Work Experience:
Opportunities for promotions / transfers
Housing available (low cost)
Assistance to apply for immigration
Fun Staff Events
Work with great people
The right candidate embodies the Caribou spirit including:
A passion to lead people
Driven to amaze guests every day
Professional, accountable, flexible and responsive
Is proficient using a computer and relevant software
Demonstrates a natural sales mindset
Experience in administration, reception or customer service
Has excellent written and verbal communication skills
Is fun and enjoys their work
This Position Offers:
Permanent work
Anniversary Bonus
Clean and affordable employee housing
Food and Beverage discounts at 6 local restaurants
Discounted movie theatre tickets
Excellent health & wellness programs, including free yoga, discounted ski pass and discounted fitness club membership
Health & dental benefit eligibility after 6 months
Complimentary hotel stays
Free local and subsidized regional bus travel
Eligibility to become an Employee Shareholder (that’s right, you can become an owner!)
Many other benefits as listed here: https://blcemployees.com/benefits/
What Will you Be Doing:
Ensure guests’ needs and concerns are responded to including service recovery when applicable;
Motivate, train and lead front office colleagues.
Ensure smooth transition between shifts with appropriate communication.
Assist with the training, coaching and development of team members.
Ensure that all financial transactions are processed correctly.
Answering calls, processing check ins, check outs, creating reservations
Facilitate inter-departmental communication and cooperation
Monitor safety and upkeep of guest areas in the indoor and outdoor spaces
Whatever it takes for our guests have an AMAZING holiday & our staff to have a GREAT work experience.
We're really glad that you are interested in this job and we look forward to reviewing your application. We appreciate all of the applications that we receive, and we will contact qualified candidates as soon as possible. You can learn more about our great Employee Benefits & Perks and what it means to work with an Employee-Owned company here.
Banff Caribou Properties is an equal opportunity employer who values the diversity of all employees.
Banff Caribou Properties Ltd.

Popular in Canada's National Parks



Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff Alberta's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Banff National Park's Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff, Alberta's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff, Alberta

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

Transportation in and Around Banff, Alberta

Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.