Fairmont Banff Springs
 
405 Spray Avenue, Banff, AB T1L 1J4
$23.34 an hour - Full-time

Job details

Pay
$23.34 an hour
Job type
Full-time

Location
405 Spray Avenue, Banff, AB T1L 1J4

Benefits
Pulled from the full job description
Dental care
Vision care

Full job description
Company Description

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.


Job Description

Do you have a natural knack for hospitality, always ready with a smile and eager to extend a helping hand? If so, we have an exciting opportunity for you! Join us as a Guest Services Attendant at the Fairmont Banff Springs, where you'll have the chance to be the welcoming face that sets the tone for our guests' unforgettable stay. Your passion for the hotel and respect for our guests’ belongings will ensure that every interaction leaves a lasting impression of warmth and excellence.

Starting Rate: $23.34 per hour

We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $29.85.

Job Duties Include:

Work the evenings from 10:00pm – 6:30am
Owning the front driveway, assisting our arriving and departing guests with parking and retrieving guest vehicles while providing exceptional service
Assist with the loading and unloading of luggage to and from guest vehicles
Timely delivery of guests’ luggage, messages and any other items for delivery within the Hotel
Personalize guests’ orientation of their room in a professional, friendly and engaging way
Be an ALL Safe ambassador
Other duties as assigned

Qualifications

Your Skills & Qualifications:

Must have a Class 5 Driver License in good standing
Service focused personality is essential; customer service experience is an asset
Must be able to lift and push 70+lbs and be able to be on your feet for 8hrs
Must be able to work outside in extreme weather conditions
The ability to drive both automatic and standard vehicles is an asset

Additional Information

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:

At Fairmont Banff Springs, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.

Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com