(Spring / Summer 2024) The Rimrock Resort Hotel 300 Mountain Ave, Banff, AB Full-time Job details Job type Full-time Full job description We truly believe that our continued success is a result of our employee contributions. Positive attitudes, exceptional customer service skills and working as a team is really what makes The Rimrock the most desired hospitality experience in the Canadian Rockies. We pride ourselves on welcoming each new employee onto our team and helping them develop skills and knowledge to further their careers. It is our mandate to promote from within and facilitate both personal and professional growth and development. Scope To create memorable guest experiences by providing exceptional service in our Primrose Restaurant. Duties & Responsibilities Have complete knowledge of the Primrose Restaurant food and beverage menus Provide table service from start to finish including taking food and beverage orders, delivering orders, and taking payment Enter food and beverage items into POS system Maintain a clean and organized work area throughout each shift Communicate effectively with co-workers to ensure customer satisfaction and a harmonious work environment Follow Health and Safety program and procedures Other related duties as assigned Physical Demands Constant standing and walking Occasional reaching above shoulder height Frequent reaching below shoulder height Frequent lifting and carrying up to 11 pounds / 5 kg Occasional lifting up to 22 pounds / 10 kg Occasional exposure to hot, damp, environments Qualifications Completion of Grade 12 or equivalent Alberta ProServe Certification 2 years of experience serving in an a la carte restaurant Knowledgeable in a variety of wines and spirits Comfortable working in a fast-paced environment Able to competently prioritize multiple tasks simultaneously Cash handling skills Thank you for your interest in joining our team! We share in your excitement to live and work in the Canadian Rockies. The Rimrock Resort Hotel is a Bow Valley Workplace Inclusion Charter signatory. We value the diversity of our employees and invite applications from all candidates. If you are contacted by a Recruiter, please let them know if there is any stage of the recruitment process that you will need support or accommodations for.
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