(Spring / Summer 2024) The Rimrock Resort Hotel 300 Mountain Ave, Banff, AB Full-time Job details Job type Full-time Full job description We truly believe that our continued success is a result of our employee contributions. Positive attitudes, exceptional customer service skills and working as a team is really what makes The Rimrock the most desired hospitality experience in the Canadian Rockies. We pride ourselves on welcoming each new employee onto our team and helping them develop skills and knowledge to further their careers. It is our mandate to promote from within and facilitate both personal and professional growth and development. Scope To exceed guests' expectations while providing them with a memorable dining experience in our Larkspur Lounge. This position is to perfect skills and knowledge of our lounge, and to learn and perform some server and bartender duties. Duties and Responsibilities Greet guests upon entry, assign tables, and collect any pertinent information Support team members with service, table maintenance, and table re-setting Quality-check food from kitchen, ensure order is complete, and deliver to guests Polish glassware and keep glass drop area clear Maintain clean, organized, and well-stocked bar, server work area, and back spaces throughout each shift Assist bartenders and servers as required Learn and perform light bartender duties Answer questions regarding restaurant menus, hotel facilities, and the Bow Valley area Follow Health & Safety program and procedures Other related duties as assigned Physical Demands Requires constant standing, walking and going up and down stairs Frequent lifting and carrying up to 11 pounds / 5 kg Frequent reaching above and below shoulder height Occasional lifting and carrying up to 22 pounds / 10 kg Occasional bending Qualifications Completion of Grade 12 or equivalent Alberta ProServe Certification Able to meet physical demands of the position Customer service oriented Able to work in a fast paced environment and prioritize multiple tasks Comfortable using a POS machine and handling cash Thank you for your interest in joining our team! We share in your excitement to live and work in the Canadian Rockies. The Rimrock Resort Hotel is a Bow Valley Workplace Inclusion Charter signatory. We value the diversity of our employees and invite applications from all candidates. If you are contacted by a Recruiter, please let them know if there is any stage of the recruitment process that you will need support or accommodations for.
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