Sunshine Village Reception & Group Services Assistant

Sunshine Village Corporation
Banff, AB

Job details
Job type
Full Job Description
Why join us?
We work and play in Canada’s most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too, then read on for more information...

The Perks:
FREE - Your staff pass is your ticket to ride Sunshine!
Ski & Ride – Free days & discounts at resorts across Canada
Staff Events – Staff parties, BBQs, spring night skiing, dog sledding, ice climbing & more
Career – Recognition programs & Career development opportunities
Wellness – discounted fitness passes, yoga, onsite support & professional support
Onsite discounts – Food & beverage, retail, & hotel stays
Exclusive deals – Brand-named gear & local businesses
And much, much more!
The Reception & Group Services Assistant helps create an amazing guest experience for every group that comes to Sunshine Village. This role supports the general & executive offices and assists with groups and events at the resort.

This is a seasonal, full-time position from December, 2022 to May, 2023.
This role might be right for you if you enjoy: Reception and administrative functions:
Managing and overseeing all processes, correspondence, and appointments at the reception desk
Managing, issuing, and tracking Contra, Corporate, Contractor and Complimentary Ticket issuances
Performing a broad range of administrative duties including daily revenue and cash reports, timely and accurate documentation of meetings, schedules, and internal reports
Supporting the executive team with managing events and corporate accounts
Group Services support:
Working alongside the Group Services Coordinator as a designated, on-mountain contact to ensure arrival, stay, and departure for all groups is a seamless process
Coordinating group functions, processing payments and product distribution, preparing tickets and vouchers, meeting and greeting guests, reviewing itineraries, and acting as a knowledgeable resort guide
Assisting with event planning, set up and implementation
Consistent, ongoing communication with groups, prior to and during their resort visit
And you have:
2+ years of experience in an administrative role
Advanced knowledge of Microsoft Office programs (e.g., Outlook, Excel, Teams, SharePoint)
Availability to work flexible schedules e.g., some weekends, holidays, and extended hours may be required
Customer service experience
Can’t wait to get started? Great, because we can’t wait to hear from you! Apply online at and tell us why you’re the next awesome member of our team. Remember, we’re looking for people who will wow our guests, so start now and wow us.
Hiring Insights
Job activity