Sunshine Village Reception & Group Services Assistant

Sunshine Village Corporation
 
Banff, AB
Full-time

Job details
Job type
Full-time
Full Job Description
Why join us?
We work and play in Canada’s most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too, then read on for more information...

The Perks:
FREE - Your staff pass is your ticket to ride Sunshine!
Ski & Ride – Free days & discounts at resorts across Canada
Staff Events – Staff parties, BBQs, spring night skiing, dog sledding, ice climbing & more
Career – Recognition programs & Career development opportunities
Wellness – discounted fitness passes, yoga, onsite support & professional support
Onsite discounts – Food & beverage, retail, & hotel stays
Exclusive deals – Brand-named gear & local businesses
And much, much more!
Description
The Reception & Group Services Assistant helps create an amazing guest experience for every group that comes to Sunshine Village. This role supports the general & executive offices and assists with groups and events at the resort.

This is a seasonal, full-time position from December, 2022 to May, 2023.
This role might be right for you if you enjoy: Reception and administrative functions:
Managing and overseeing all processes, correspondence, and appointments at the reception desk
Managing, issuing, and tracking Contra, Corporate, Contractor and Complimentary Ticket issuances
Performing a broad range of administrative duties including daily revenue and cash reports, timely and accurate documentation of meetings, schedules, and internal reports
Supporting the executive team with managing events and corporate accounts
Group Services support:
Working alongside the Group Services Coordinator as a designated, on-mountain contact to ensure arrival, stay, and departure for all groups is a seamless process
Coordinating group functions, processing payments and product distribution, preparing tickets and vouchers, meeting and greeting guests, reviewing itineraries, and acting as a knowledgeable resort guide
Assisting with event planning, set up and implementation
Consistent, ongoing communication with groups, prior to and during their resort visit
And you have:
2+ years of experience in an administrative role
Advanced knowledge of Microsoft Office programs (e.g., Outlook, Excel, Teams, SharePoint)
Availability to work flexible schedules e.g., some weekends, holidays, and extended hours may be required
Customer service experience
Can’t wait to get started? Great, because we can’t wait to hear from you! Apply online at SkiBanff.com/jobs/ and tell us why you’re the next awesome member of our team. Remember, we’re looking for people who will wow our guests, so start now and wow us.
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Popular in Canada's National Parks



Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

Transportation

Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.