FAIRMONT Golf Guest Service Attendant

(Spring/Summer 2022)

Banff, AB

As a Golf Guest Service Attendant, you will be responsible for providing a world-class arrival and departure experience for our guests, members, tours and groups through proactively ensuring they have the equipment, communication, and service required for their day at the Golf Course.

What is in it for you:
Heavily discounted golf membership
Subsidized staff accommodation provided on-site for full time status
Duty meal in our Bean on the Green staff cafeteria
Employee Travel Program
Comprehensive Wellness Platform (LifeWorks)
Discounts on food & beverage/fitness center/spa/golf
Opportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with Accor
What you will be doing:
Reporting to the Golf Operations Assistant Manager, responsibilities and essential job functions include but are not limited to the following:
Greeting and guiding the guests upon arriving at the Golf Course, and providing information on the experiences offered at the Golf Course (e.g. Pro Shop, F&B outlets, and practice facilities).
Conducting pre- and post-round preparations, including advising guests on check in instructions, providing rental equipment and power carts and cleaning/carrying equipment, all whilst providing an engaging level of customer service.
Taking accountability for the rental fleets program
Assisting in the preparation, execution and tear down for golf tournaments
Other duties as assigned
Your experience and skills include:
Class 5 Drivers License and updated drivers abstract
Proficient computer skills
Able to work flexible hours (early morning, evening and occasional split shifts)
Ability to deal with high-pressure situations in a fast-paced environment
Highly motivated and guest driven with a passion to continually exceed expectations and anticipate needs
Demonstrable experience in providing world class customer service
Physical aspects of the position (include but are not limited to):
Constant standing and walking throughout shift
Lifting Required: (50 lbs.): Golf bags, boxes of bottled water, crates of golf balls etc
Repetitive Tasks/Movements: Standing/walking for extended periods
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for AccorHotels?
We are much more than a world leader. We are more than 250,000 hoteliers with a purposeful and heartfelt mission: to make every guest Feel Welcome in our 4,500 addresses and on our digital platforms. We are committed to a culture and guided by our values that make our talent Feel Valued. We want them to express their passions every day and realize their full potential through exemplary professional development and growth opportunities, enjoying a life filled with unlimited experiences. 

Popular in Canada's National Parks



Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff Alberta's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Banff National Park's Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff, Alberta's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff, Alberta

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

Transportation in and Around Banff, Alberta

Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.