Human Resources Specialist Town of Banff Humans Resources Canadian Rockies

Town of Banff
Banff, AB

Job details
Full-time
17 hours ago
Skills
Succession planning
Class 5 Licence
Recruitment experience
Microsoft Outlook
Coaching
Employee relations
Post-secondary education
Benefits or compensation experience
Performance management
Change management
Presentation skills
Human resources
Recruiting
Occupational Health and Safety (OHS) regulations
Human Resources
Training & development
Full job description
Full-Time/ PERMANENT
As our Human Resources Specialist, you will contribute to the Town’s mission of “Taking of Banff” by grounding employee and workplace policies, procedures and programs in a culture of integrity, inclusion, accountability and professionalism.

Reporting to the Manager, Human Resources, this is a trusted, hands-on senior role supporting employees and leaders across the organization. You will combine sound HR practice, practical knowledge of Alberta legislation, emotional intelligence and thoughtful judgement to foster a workplace where people feel supported, informed and able to do their best work.

Position Overview

The Human Resources Specialist supports the full employee experience—from recruitment and onboarding through development, performance management, employee relations and transitions.

Key areas of responsibility include:

Providing practical HR advice, coaching and support to employees and leaders.
Supporting legislative compliance, including Alberta employment standards, human rights and occupational health and safety requirements.
Administering and supporting compensation, benefits, disability management, attendance and workplace accommodations.
Leading and supporting equitable recruitment and selection processes.
Coordinating onboarding, employee development, performance management, recognition and succession-planning initiatives.
Supporting employee relations matters, including workplace concerns and investigations, with discretion and a fair, fact-based approach.
Reviewing and maintaining HR policies, procedures and programs to align with organizational needs and legislative requirements.
Building trusted relationships with employees, leaders, Council, external partners and professional advisors.
Contributing to a physically and psychologically safe, respectful and inclusive workplace.
This position requires a consistent in-person presence at the Town of Banff workplace. The role relies on accessible, relationship-based HR support; confidential conversations; participation in workplace meetings; and direct collaboration with employees and leaders throughout the organization.

Required Qualifications

You bring:

A post-secondary degree, designation or certification in Human Resources or a related human services field.
At least seven years’ experience as an HR generalist, with demonstrated responsibility in areas such as recruitment, compensation and benefits, disability management and accommodation, performance management, learning and development, employee and labour relations, and organizational change.
Experience applying employment-related legislation and regulatory requirements, including conducting workplace investigations as needed.
A demonstrated ability to support a positive, safe and inclusive organizational culture.
Sound judgement, confidentiality and discretion when representing employees, leaders and the organization.
Strong written, verbal and presentation skills, including the ability to communicate HR information clearly in individual, group and public-facing settings.
Proficiency with Microsoft Office—particularly Excel, Word, PowerPoint and Outlook—as well as cloud-based document management systems and HR/payroll platforms.
A valid Alberta Class 5 driver’s licence and a clear driver’s abstract.
Ability to obtain a criminal record check with vulnerable sector clearance as a condition of employment.
Experience working in a municipal government environment is an asset.
The Person We’re Looking For:

Empathic Communicator: You can be the “Switzerland” of the organization—recognizing emotion while remaining objective, calm and focused on the facts.
Jack of All Trades: You are an experienced HR generalist with broad exposure to employee matters, workplace practices and organizational needs. You bring perspective, curiosity and readiness for what each day may bring.
Decision-Maker: You exercise strong judgement and critical thinking. You see the broader context, weigh the facts and provide clear recommendations that support both employees and the organization.
Emotionally Intelligent: You are approachable, trusted and people-focused. You offer thoughtful feedback and help create a workplace culture founded on safety, belonging and inclusion.
Collaborator – Solver: You value partnership and work creatively with colleagues to identify practical solutions. You communicate approaches clearly to build shared understanding, alignment and commitment.
If you are a thoughtful HR professional who is energized by meaningful work, trusted relationships and contributing to a community-minded organization, we invite you to apply.

Work Schedule: Monday – Friday: 35 Hour Work Week

Compensation: $86,920.38 to $108,650.48 per year – based on education and work experience.

Benefit: Comprehensive group health benefits, competitive retirement benefits, and a variety of non-traditional benefits following your start date, not the least of which is working with a dedicated team and living in a beautiful national park setting.

Working safely is a condition of employment at the Town of Banff. As part of our internal responsibility system, all employees are accountable for adhering to Occupational Health and Safety legislation and Town of Banff safety protocols. The Town of Banff’s safety culture philosophy is one of continuous improvement, so we look forward to your suggestions to make our workplace even safer.

“Taking care of Banff: our Community, our People, our Park.”

To view a full job description, please click here.

To apply please submit a copy of your resume and cover letter, no later than September 18, 2026 to:

Email: jobs@banff.ca

Fax: 403-762-1247

Mail: Town of Banff, Box 1260, Banff, AB, T1L 1A1

Drop off: 110 Bear Street

The Town of Banff appreciates the interest from all applicants and will directly contact those being considered for an interview.

The Town of Banff is proud to offer a variety of short-term and long-term rental units to our employees. Housing units are based on availability and are not guaranteed.


Popular in Canada's National Parks



Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff Alberta's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Banff National Park's Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff, Alberta's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff, Alberta

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

Transportation in and Around Banff, Alberta

Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.



Job Opportunities in Banff National Park


1. Parks Canada Jobs

  • Park Wardens - Law enforcement, wildlife protection, and visitor safety.
  • Interpretive Guides - Lead educational programs, hikes, and wildlife tours.
  • Visitor Services Attendants - Work at visitor centers, providing information.
  • Conservation Officers & Ecologists - Protect and manage the park's environment.
  • Maintenance Workers - Trail upkeep, infrastructure repairs, and facility maintenance.

2. Hospitality & Tourism Jobs

  • Banff Hotel & Lodge Staff - Front desk, housekeeping, concierges, and management.
  • Restaurant & Cafe Workers - Servers, bartenders, cooks, and baristas.
  • Tour Guides - Leading sightseeing, historical, or adventure tours.
  • Retail & Gift Shop Staff - Working in souvenir shops and outdoor gear stores.

3. Outdoor Adventure & Recreation Jobs

  • Rafting & Kayaking Guides - Leading groups on rivers.
  • Ski Resort Staff - Ski instructors, lift operators, and patrol.
  • Hiking & Backcountry Guides - Leading hiking and backcountry trips.
  • Wildlife & Photography Tour Guides - Helping visitors spot wildlife.
  • Equipment Rental Staff - Assisting visitors with gear and rentals.

4. Transportation & Support Services

  • Banff Shuttle & Tour Bus Drivers - Driving visitors between attractions.
  • Equipment Technicians & Mechanics - Maintaining rental equipment.
  • Parking & Traffic Control Staff - Managing visitor areas.

5. Research & Education

  • Banff Wildlife Biologists & Ecologists - Studying and preserving the ecosystem.
  • Research Assistants - Assisting in environmental studies.
  • Environmental Educators - Teaching conservation programs.

6. Volunteer & Seasonal Jobs

  • Banff Trail Maintenance Volunteers - Assisting in maintaining hiking trails.
  • Event Coordinators - Working at events and festivals.
  • Student & Internship Programs - Seasonal jobs with Parks Canada and tourism companies.