St. James Gate Irish Pub 207 Wolf Street, Banff, AB T1L 1H1 From $20 an hour - Full-time Job details Pay From $20 an hour Job type Full-time Location 207 Wolf Street, Banff, AB T1L 1H1 Benefits Pulled from the full job description Discounted or free food Flexible schedule Full job description The Front of House (FOH) Supervisor is responsible for overseeing all front-of-house operations to ensure exceptional guest experiences. This includes managing hosts, servers, bartenders, and support staff, coordinating with the kitchen, and maintaining service standards, cleanliness, and team morale. Team Leadership: Supervise, train, and support FOH team members during shifts. Monitor staff performance and provide on-the-spot coaching or support. Ensure proper station coverage and staff rotation during busy periods. Guest Experience: Greet and interact with guests to ensure satisfaction and address concerns. Handle guest complaints calmly and professionally, escalating to management if necessary. Ensure the dining area atmosphere aligns with brand standards (lighting, music, cleanliness, etc.). Job Type: Full-time Pay: From $20.00 per hour Benefits: Discounted or free food Flexible schedule Ability to commute/relocate: Banff, AB T1L 1H1: reliably commute or plan to relocate before starting work (required) Experience: Management: 1 year (preferred) Location: Banff, AB T1L 1H1 (required) Work Location: In person Expected start date: 2025-08-20
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