Boston Pizza 201-225 Banff Ave, Banff, AB T1L 1H1 From $15 an hour - Temporary, Permanent, Part-time, Seasonal, Full-time, Fixed term contract Job details Pay From $15 an hour Job type Fixed term contract Temporary Seasonal Location 201-225 Banff Ave, Banff, AB T1L 1H1 Benefits Pulled from the full job description Company events Discounted or free food Flexible schedule Store discount Full job description Job Summary Servers lead the Guest Experience at the table and ensure our Guests have everything they need from drinks through to desserts. Masters of situational service, they tailor their style to meet the needs of our Guests. Servers are responsible for the accuracy of the entire order as well as maintaining a positive and Guest focused attitude through the entire experience. They demonstrate and believe in championing a fun and safe work environment and contribute to a thriving workplace culture. Duties Greet and welcome guests in a friendly and professional manner. Take accurate food and beverage orders using the restaurant's point-of-sale system. Provide menu recommendations and answer any questions regarding food preparation or ingredients. Serve food and drinks promptly while ensuring presentation meets restaurant standards. Monitor guest satisfaction throughout their dining experience, addressing any concerns or requests promptly. Process payments accurately, including cash handling and credit card transactions. Maintain cleanliness of dining areas, including resetting tables and ensuring utensils are stocked. Adhere to all food safety regulations and guidelines to ensure guest safety. Collaborate with kitchen staff to ensure timely service of meals and efficient communication regarding orders. Experience Previous experience in a restaurant or hospitality setting is required. Familiarity with food handling practices and food safety regulations Strong customer service skills with the ability to create a welcoming atmosphere for guests. Basic math skills for handling transactions and managing guest checks effectively. Ability to work in a fast-paced environment while maintaining attention to detail. Excellent communication skills, both verbal and written, with an emphasis on guest services. What does a successful Server look like? Leads by example and works alongside their team members Achieves goals through strong organizational skills and effective time management Builds relationships by finding common ground and working cohesively with all team members Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety Effectively communicates, sharing goals and challenges Maintains composure and thrives in a fast pace environment They practice the responsible selling and serving of alcohol at all times, handle payments and anticipate the Guest expectations by offering on-going and upcoming promotions and utilizing bar and food knowledge. Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments Join our team as a Server where your contributions will be valued, and you will have the opportunity to grow within the hospitality industry! Please email your relevant resume to pattic@tomanikenterprises.com. We look forward to hearing from you soon! Job Types: Full-time, Part-time, Permanent, Fixed term contract, Seasonal Pay: From $15.00 per hour Benefits: Company events Discounted or free food Flexible schedule Store discount Ability to commute/relocate: Banff, AB T1L 1H1: reliably commute or plan to relocate before starting work (required) Education: Secondary School (preferred) Experience: serving: 2 years (required) Language: English (required) Licence/Certification: ProServe (preferred) Location: Banff, AB T1L 1H1 (required) Work Location: In person
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