Banff Park Lodge
 
201 Lynx Street, Banff, AB
$16.75–$18.25 an hour - Permanent, Full-time
Banff Park Lodge
201 Lynx Street, Banff, AB
$16.75–$18.25 an hour
Job details

Pay
$16.75–$18.25 an hour
Job type
Full-time
Permanent
Shift and schedule
8 hour shift
Overtime

Location
201 Lynx Street, Banff, AB

Benefits
Pulled from the full job description
Company events
Dental care
Disability insurance
Discounted or free food
Extended health care
Life insurance
On-site parking

Full job description
Welcome! The Banff Park Lodge Hotel Collective operates 3 hotel properties, Banff Park Lodge, Bow View Lodge, and Peaks Hotel & Suites. Within the Banff Park Lodge property, we operate 2 restaurants, La Terrazza and Crave Mountain Grill. Staff and guests alike can enjoy our ideal location, close to the liveliness of downtown Banff on one side and the serenity of the Bow River on the other.

We are proudly committed to creating an inclusive workplace and understand the importance of diversity in our team.* We wish to provide a safe and equal work environment for all to foster success inside and outside of work. We do not tolerate any form of discrimination, including in recruitment, based on race, colour, religion, gender and sexuality, nationality, age, disability, Aboriginal/Native American status, or other. We are happy to consider accessibility assistance to applicants* upon request. Please submit accommodation requests to hradmin@banffparklodge.com and title “"APPLICATION ASSISTANCE REQUEST". We thank all candidates for their application.

Thank you for your interest in joining our team as Bell Desk Attendant.

Employee benefits (subject to change):

Staff accommodation ranging from $8.00 - $22.00 per day (based on availability),
Staff rates and friends and family rates at our hotels and restaurants,
Frequently held staff events,
Staff Cafeteria serving discounted meals for lunch and dinner daily,
Health benefits available after 6 months of employment, including life insurance, dental, medical and drug coverage,
Uniforms supplied (excluding footwear) and free dry cleaning for work attire available,
Payroll deduction available for a local gym membership,
Use of hotel pool and gym facility (restrictions apply),
15% off treatments at Cedar & Sage
Employee Referral Program,
And more!
Duties include (but are not limited to):

Assist with Front Desk duties such as check-in, check-outs, making guest keys, etc.
Ensure driveway and entrance are clean and clear of garbage, dirt, snow and ice
Greet guests upon arrival and open doors
Control in-coming and out-going traffic
Correctly identify stored bags
Take and retrieve luggage and luggage carts as requested and required
Deliver packages to guest rooms or respective departments
Being knowledgeable of the Hotel, all its outlets, its layout and services
Being knowledgeable of Banff National Park, activities and dining options
Provide a high standard of customer service
Ideal Candidate / Job Requirements:

Must be legally eligible to work in Canada
Has previous hotel experience at the front desk, bellman, concierge, reservations or related experience. (Preferred.)
Frequent lifting and/or carrying up to 50lbs
Is a capable multi-tasker with keen attention to detail
Has a professional, yet friendly, personality and demeanour in person and over the telephone
Has excellent English comprehension and communication skills; a second language is an asset as we welcome many international guests
Job Types: Full-time, Permanent

Pay: $16.75-$18.25 per hour

Additional pay:

Bonus pay
Commission pay
Overtime pay
Tips
Benefits:

Company events
Dental care
Disability insurance
Discounted or free food
Extended health care
Life insurance
On-site parking
Vision care
Schedule:

8 hour shift
Application question(s):

When is your available start date?
Please state your pronoun (optional).
Do you require assistance during the application process? If so, please send an email to hradmin@banffparklodge.com to request assistance OR indicate Not Applicable (N/A).
How long do you plan to be in Banff?
Do you require staff accommodation?
Experience:

Front Office: 1 year (preferred)
Work Location: In person