Pursuit Collection
 
100 Gopher St, Banff, AB
Full-time

Job details


Job Type
Full-time
Shift & Schedule
Morning shift
What will be your daily pursuit?:
Striving to provide our guests at Brazen located in the Mount Royal Hotel in Banff, AB with excellent beverage service in a professional and sincere manner.
What perks can you expect?:
Work in a dynamic, culturally diverse team from around the globe
Work experience in an iconic, unforgettable, and inspiring location
Free access to Pursuit attractions for staff and family, send a friend at half the price!
Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
The chance to work in an inclusive culture and make life-long friends
Access to subsidized mental health and wellness resources
Opportunities for career growth or future work at other Pursuit locations
Access to one of the world’s most beautiful and iconic National Parks
What will you do in this job?:
Striving to provide our guests with excellent service and memorable experiences in a professional and sincere manner
Ensuring that guest complaints are resolved to the satisfaction of the guest and that each interaction is treated as an opportunity to “WOW” the guest
Able to communicate effectively to all customers
Make employee and guest safety a cultural cornerstone to maintain our reputation as an industry leader and guest safety advocate
Courteous service to all guests
Answer questions when asked about the surroundings/menu
Know cocktail & drinks menu extensively and able to guide customers accordingly
Use basic wine knowledge to guide customers accordingly – based on food pairing, sweetness levels
Execute proper wine service as trained by your Sommelier
Know all food items on menu
Pass the food menu test at the end of the training program (85%)
Must pass the drink menu test at the end of training program (85%)
Ensuring that all areas are clean and orderly at all times
Ensuring stockrooms and storage are neat and organized at all times
Certify and confirm that SOP’s are followed and completed
Assist the restaurant team with special projects, promotions, functions and special events
Ensuring proper cash and float security during operating hours
Manage your own cash floats on a daily basis
What skills and experience do you need for this job?:
Basic knowledge on the distilling process of each main spirit group (i.e. vodka, rum, gin, whiskeys )
Thrives in a fast paced, high energy work environment
At least 1+ year bar experience with a minimum of 6 months working in a busy restaurant environment
Guest service oriented
A positive, ‘go getter’ attitude
Able to lift at least 15 pounds
Able to stand for long periods of time
Proserve qualifications
Flexible with work schedule (morning & evening shifts)
What will your work environment be like?:
Beautiful. You’ll work in an iconic, unforgettable and inspiring National Park. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
Independent. You’ll spend your days in and around our historic hotel
Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.
EEO Information: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit values diverse backgrounds and experience and we welcome all who are eligible to work in Canada to apply! We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview, please advise us if you require an accommodation.