Fairmont Banff Springs Room Attendant

Fairmont Banff Springs

405 Spray Avenue, Banff, AB
From $18 an hour - Permanent

Job details

From $18 an hour
Job type
Company Description

Room Attendant

Do you have exceptional cleaning skills and enjoy creating special moments for those around you?

Housekeeping is a great way to learn the heart of the hotel and to gain experience with our room’s inventory for career development into our front of house Rooms Division!

As a Housekeeping Room Attendant at Fairmont Banff Springs, a luxury brand under Accor, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

Rate of Pay: Starting at $18.00 per hour, 6 month rate of pay $18.50 per hour, 1 year rate of pay $20.50 per hour, 2 year rate of pay $21.00 per hour, 3 year rate of pay $21.50. April 1st of each year salaries are reviewed.

Status: While we are trying to fill Full Time positions 30-44 hours per week, we will be accepting Casual and Seasonal availability

Language of Work: English

Location: Banff, Alberta

What is in it for you:

Subsidized staff accommodation provided on-site for full time status

Competitive extended benefits package including medical, vision and dental for full time permanent status

Employee Referral Program Bonus Opportunity

Ability to pick up extra room credits bonus

Access to our Lifestyle Program activities

Duty meal in our newly renovated staff cafeteria

Employee Travel Program

Comprehensive Wellness Platform (LifeWorks)

Discounts on food & beverage/fitness centre/spa/golf

Opportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with Accor

Job Description

What you will be doing:

Consistently offer a professional, engaging and friendly service

Ensure the cleanliness of guest rooms, colleague service areas & corridors while adhering to hotel standards

Making beds, changing sheets and towels

Cleaning washroom facilities including toilets, bathtubs, sinks, mirrors, floors, bathroom fixtures and others as assigned

Vacuuming floors, draperies and upholstered furniture

Dusting of furniture and fixtures

Stock guest room amenities

Removal and sorting of linen, garbage and recycling

Assist guests with concerns and requests in a timely manner

Placing furniture to its original position and being attentive to the guests belongings by pairing shoes, folding clothes and ensuring that all other personal belongings are cared for.

Comply with all department policies, procedures, and service standards

Follow and proactively promote all health and safety policies and initiatives

Report all concerns related to Engineering/Maintenance, health and safety, security or suspicious circumstances (including smells/sights and sound)

Responsible for the assistance in maintaining a clean and organized backspace and housekeeping cart.

All other duties as assigned.


Your experience and skills include:

Warm and caring personality

Ability to anticipate and focus attention on guest needs, being professional and welcoming

Excellent organizational skills and time management

Ability to work cohesively with fellow colleagues as part of a team with minimum supervision

No formal education/experience required

Prior cleaning experience an asset

Physically fit as you will be standing and walking throughout shift

Ability to work well under pressure

Able to bend and kneel with comfort

Housekeeping is a very physically demanding position. Duties include repetitive bending, pulling, carrying, high lifting and heavy pushing (up to 50lbs.)

Additional Information

Your team and working environment:

Fast-paced, upscale, luxury hotel

Close proximity to multiple ski resorts and hiking trails in the summer

Hospitality employees worldwide making this a great place to develop lifelong connections

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS