Banff Gondola Production Supervisor

Pursuit Collection
100 Gopher St, Banff, AB
$30 an hour - Part-time, Seasonal

Job details

$30 an hour
Job Type
Shift & Schedule
Weekends as needed
Day shift
The compensation for this role is $30 per hour.
What will be your daily pursuit?:
Support the successful operation of our special project, Nightrise, a multimedia experience at the Banff Gondola.

This is a part-time position on a seasonal contract, starting mid-october until April, 2024.
What perks can you expect?:
Work in a dynamic, culturally diverse team from around the globe
Seasonal work experience in an iconic, unforgettable, and inspiring location
Fast-paced and active position – get your step counter ready!
The chance to work in an inclusive culture and make life-long friends
Opportunities for career growth or future work at other Pursuit locations
Access to one of the world’s most beautiful and iconic National Parks
What will you do in this job?:
The Production Supervisor will support the successful operation of Nightrise, a multimedia experience at the Banff Gondola. The successful candidate will be supporting the Manager, Nightrise and Gondola A/V Systems with the installation of the project, artistic integrity of the installation and remain focused on the maintenance of the equipment. Once installed, they will support the successful day to day operation of the experience, foresee required maintenance, foster an engaged workforce, collaborate with auxiliary teams and work together with third party teams to provide a world class experience for our guests.

On a nightly basis from Mid October to Mid March, Nightrise is a multimedia presentation that takes place over our entire property with lighting, audio, and video effects in our two terminals and on our boardwalk.

The Production Supervisor will also assist in weekly maintenance of Gondola equipment and assist in troubleshooting of any issues that occur.


Under the direction of the Manager, Nightrise and Gondola A/V Systems, support with the successful installation of the Nightrise experience while working closely with third party installation teams
Support all technical aspects of the experience
Assist in the changeover from daily operation to Nightrise presentation
Ensure the artistic and technical aspects of the presentation remain consistent
Restore the building back to daytime operation at the end of the operating hours
Assist in troubleshooting of any issues that occur during the Nightrise production
Maintain excellent lines of communication with all teams, ensuring Nightrise and other programming activities are delivered seamlessly
Support in the maintenance of all equipment
Support all other Gondola audio-video requirements, as they arise
Complete daily and weekly walk-through checklists
Ensure all Pursuit Health and Safety protocols are adhered to
Comply with all Pursuit policies and procedures
What skills and experience do you need for this job?:
Ability to work effectively with other departments receiving and communicating instructions via written communication, telephone, or in person.
Must be flexible to accommodate shift changes including extended hours, weekends, and evenings.
Strong organizational skills with ability to handle competing priorities.
Strong interpersonal communication skills and familiarity briefing senior level management.
A minimum of one year experience in working with live events (theatre, concerts or corporate events)
Knowledge of audio-visual equipment including professional digital and analog audio systems, mixers, wired and wireless microphone systems, amplifiers, dynamic processors, video cameras, video and audio recorders, and video projection equipment
Knowledge of media server technology for video, audio and lighting distribution.
Good knowledge of audio-visual distribution systems such as patch bays, video matrices, audio amplifiers, midi, sound controllers, DMX etc. as well as AV network protocols such as NDI, ArtNet, Dante, AVB etc.
Knowledge of networking systems (routing, sharing, network administration, IP, DNS, VPN etc.)
Knowledge of IT systems, including operating system installation, maintenance systems, diagnostic software and hardware installation an asset.
Understanding of schematic drawings, install cabling etc.
Ability to resolve set maintenance issues
Understanding of lighting equipment.
Lighting console programming experience is an asset
Digital audio console experience is an asset
Experience in networked video an asset
What will your work environment be like?:
Beautiful. You’ll work in iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
Independent. You’ll spend your days in and around national parks
Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
This job description describes the role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.
EEO Information: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit values diverse backgrounds and experience and we welcome all who are eligible to work in Canada to apply! We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview, please advise us if you require an accommodation.