Banff Park Lodge Part-time Overnight Bell Desk Attendant

Banff, AB
$16 - $18 an hour - Full-time, Part-time, Temporary, Contract, Permanent


Do you see yourself as part of a night team? Would you like to keep the daylight hours to yourself to enjoy the summer sun? Or Ski all winter long? The overnight bell desk permanent job at Banff Park Lodge comes with many great benefits, including but not limited to:

- Staff meals every day, our staff cafeteria provides free Breakfast, a vegetarian & meat option for lunch & dinner at just $2.37 per meal.

- Subsidized staff housing from just $6.50 per night.

- Competitive compensation; term bonus and summer bonus available.

- Opportunity to grow your career through professional development courses.

- Being part of a dynamic team.

Conveniently located in the Town of Banff, just steps away from the glacier-fed Bow River, Banff Park Lodge is a full-service Resort Hotel and Conference Centre. Here visitors can experience the best of both worlds: the peace and solitude of a quiet location, yet quick access to a livelier scene in downtown Banff. The Banff Park Lodge has two sister properties: the Bow View Lodge and Peaks Hotel & Suites.

We are currently seeking permanent part-time, overnight Bell Desk Attendant, required to work night shifts from 11 pm to 7 am, weekends and holidays, for 24 hours per week. The wage will be negotiated based on experience.

We are looking for a candidate that can start immediately.

Duties include (but are not limited to):

· Assist with Front Desk duties such as check-in, check-outs, making guest keys, etc.

· Ensure driveway and entrance are clean and clear of garbage, dirt, snow and ice

· Greet guests upon arrival and open doors

· Control in-coming and out-going traffic

· Correctly identify stored bags

· Bring baggage up to guest’s rooms and retrieve them when requested

· Deliver packages to guest rooms or respective departments

· Take and retrieve luggage carts as required

· Share responsibility for security of the hotel with Night Auditor, perform regular walkthroughs.

· Report any suspicious activity to Night Manager, assist in filling out incident reports.

· Perform basic maintenance duties, address any emergencies swiftly and effectively, e.g. burst pipe.

· Park cars and retrieve cars as per request with diligence and care

· Being knowledgeable of the Hotel, all its outlets, its layout and services

· Being knowledgeable of Banff National Park, activities and dining options

· Provide a high standard of customer service

Ideal Candidate:

· Must be legally eligible to work in Canada

· Reliable and can commit to at least 12 months of employment

· Has 1-to-2-year previous hotel experience at the front desk, bellman, concierge, reservations or related experience. (Preferred.)

· Is a capable multi-tasker with keen attention to detail

· Has a professional, yet friendly, personality and demeanour in person and over the telephone

· Has excellent English comprehension and communication skills; a second language is an asset as we welcome many international guests

· Frequent lifting and/or carrying up to 50lbs

· Must have a valid class 5 Alberta driver’s license& clean abstract

Employee Incentives:

Staff accommodation is guaranteed with an immediate check-in; daily rent starting from $6.50 - $17.00 per day
Term bonus available
Friends and family rates available at all three properties, F&B discounts available at The Crave Mountain Grill Restaurant and La Terrazza Dining Room & Lounge
Health benefits available after 8 months of employment including life insurance, dental, medical and drug coverage
Staff Cafeteria on site offering meals for $2.37; certain items available free of charge 24/7
Ski Pass subsidy available, receive a return of up to $350; payroll deduction available
Education reimbursement for English as a Second Language Course
Payroll deduction available for a local gym membership
Uniforms supplied and free cleaning available
Living in beautiful Banff National Park!
Part-time hours: 24-40 per week

Job Types: Full-time, Part-time, Contract, Permanent

Salary: $16.00-$18.00 per hour

Additional pay:

Bonus pay
Overtime pay
Tips
Benefits:

Company events
Dental care
Disability insurance
Discounted or free food
Extended health care
Life insurance
On-site parking
Schedule:

Holidays
Night shift
Weekends
Application question(s):

When is your available start date?
Do you have an Alberta Drivers License or equivalent?
How long do you plan to work with us?
Experience:

customer service: 1 year (preferred)

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