Banff Guest Service Agent

Royal Canadian Lodge Banff & Charlton Resorts - Banff, AB
$17 - $18 an hour - Full-time, Permanent


Urgently hiring
Guest Services Agents are responsible for taking care of our guests’ needs in a professional manner and in accordance with our standards and are ambassadors to Banff National Park.

Greet guests in a friendly and professional manner
- Re-confirm the details of guest stay and guest history
- Ensure room is adequate for guest’s needs and upsell if possible
- Provide information of our other services
- Establish a method of payment
- Issue room keys, maintaining security policies and procedures
- Update information in the PMS and file paperwork accordingly.
- Review the details of their folio
- Reconfirm method of payment
- Process payment
- Update the PMS and file paperwork accordingly
- Thank guests and close transaction in a friendly and welcoming manner.

Expected start date: 2021-08-16

Job Types: Full-time, Permanent

Salary: $17.00-$18.00 per hour

Schedule:

8 hour shift
Holidays
Weekends
Work remotely:

No

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Banff is a town located within Banff National Park in Alberta, Canada, known for its stunning mountain scenery and outdoor recreational opportunities. If you're considering working in Banff, here are a few things to keep in mind:

Banff, Alberta's Tourism Employment Industry

Banff heavily relies on tourism, and many job opportunities are linked to the hospitality and service sectors. Hotels, restaurants, shops, and outdoor activity providers often hire seasonal staff, especially during peak tourist seasons.

Banff Alberta's Seasonal Employment

Many positions in Banff are seasonal, with higher demand during the summer and winter months when tourists visit for outdoor activities, skiing, and sightseeing.

Banff National Park's Employmment Accommodations

The town is relatively small, and housing can be competitive. It's a good idea to secure accommodation before arriving, especially during peak seasons.

Canadian Work Permits

If you're not a Canadian citizen or permanent resident, you may need a work permit to legally work in Banff. Ensure you have the necessary documentation before seeking employment.

Banff, Alberta's Outdoor Lifestyle

Banff is a haven for outdoor enthusiasts. If you enjoy activities such as hiking, skiing, or mountain biking, you'll find plenty of opportunities to indulge in your favorite pastimes.

Jobs in the Community of Banff, Alberta

The town has a close-knit community, and living in Banff offers a unique experience. If you enjoy a small-town atmosphere and connecting with like-minded individuals, it can be a rewarding place to live and work.

Transportation in and Around Banff, Alberta

Banff is well-connected by road, and public transportation options are available. However, having a vehicle might be convenient, especially if you plan to explore the surrounding areas.

Before making any decisions, research specific Banff job opportunities, seasonal Tourism trends, and accommodation options. The lifestyle and activities that Banff offers are terrific, but considering all employment and lifestyle changes will ensure it aligns with your job preferences and interests.