Teamrecruiter.com
 
Banff Alberta Remote
$43.66–$47.15 an hour - Temporary, Full-time, Fixed term contract
 
Teamrecruiter.com
Alberta Remote
$43.66–$47.15 an hour
Job details
Pay
$43.66–$47.15 an hour
Job type
Fixed term contract
Temporary
Full-time
Shift and schedule
Monday to Friday

Full job description
One of our Government clients is looking for a Childcare Grant Advisor – Govt., CXone exp.

Length: 12 months Contract (approx..), with possibility extensions

Location: Remote in Alberta

Working Hours: 08:15 – 16:30 Alberta time, Monday through Friday excluding holidays observed by the province

.

DESCRIPTION:

Ensures financial accountability for the administration of multiple grants under the Alberta Child Care Grant Funding and Affordability Grant Funding programs:

1. Assess, evaluate and recommend grant funding for all licensed childcare programs.

Assess, recommend and determine eligibility for grant funding.
Advise grant recipients when they do not meet the conditions of grant funding, explaining what they must do
to meet the criteria.
Identify delivery and payment issues and recommend options for resolution to management.
Ensure services are delivered in accordance with accepted practices and within guidelines prescribed by financial legislation and Ministerial policy and procedures.
2. Program Administration

Provide efficient and effective customer service to license child care programs, early childhood educators and Alberta families in relation to grant funding policy and processes, address the questions and recommend solutions, as appropriate.
Assist child care operators in navigating the online Early Childhood Development System (ECDS portal) to ensure they are able to review, complete and sign the necessary grant agreements.
Review Affordability Grant agreement Schedule A fees to assess eligibility in line with the internal process and standards, communicate with the child care operators to obtain necessary evidence in support of their fees and assess the submitted evidence to prepare recommendation to Sr. Program Analyst.
Complete accurate data entry, tracking and reporting of the professional development and release time assessments and expenditures for all Early Childhood Educators in Alberta who request the funding.
Monitor multiple shared inboxes to organize, track and address various inquiries, including questions, requests and complaints from the child care operators, early childhood educators and Alberta families.
Generate and analyze reports, assist with program and financial operations and strategic direction.
Provide advice, information and direction regarding various grants.
Provide training to new team members.
3. Develop, implement and monitor policies and procedures for grants to ensure continuous program improvement.

Make recommendations for revision of current policy and service delivery processes.
Identify implications for potential impacts on this and other provincial Early Learning and Child Care
programs.
Interpret policy, standards and guidelines related to the various grants to support licensing and other
departmental staff.
Collect and research information for the preparation of briefing notes and action requests related to the
various grants.
Conduct research on similar programs offered in other jurisdictions. Make recommendations on program
enhancement.
Participate in best practices meetings ensuring stakeholder concerns are heard and program objectives are
communicated.
Identify system issues (CCIS, ECDS portal, Access database) and make recommendations for improvement.
Contribute to development, design, testing and implementation of the new provincial systems (ECDS portal).
4. Manage and respond to complaints related to the grants.

Provide advice, information and direction, where appropriate, to resolve complaints from grant recipients, early childhood educators and Alberta families in relation to the grants delivered.
Review incoming complaints and determine most appropriate course of action, in consultation with the Grant Specialist, if necessary.
Request additional information with which to investigate the complaint.
Assist the Grant Specialist with the complaint investigation and resolution process.
Refer complaint as required.
5. Other

Delegate administrative work to unit administrative and/or temporary support staff as required.

Contribute to a positive team environment.

MUST HAVES:

High School Diploma/GED
Clear verbal and written communication skills and the ability to interact professionally with a diverse group.
Exceptional organizational skills and ability to prioritize multiple responsibilities. The ability to work on multiple projects at one time and to prioritize tasks.
The ability to pay attention to detail
Experience with database testing including data conversion testing in a large-scale enterprise environment
Experience with using CXone
Experience working with Microsoft Office tool suites.
Experience in administrative related tasks
NICE TO HAVES:

Experience working in the area of childcare grant funding programs in Alberta.
experience working with Childcare Licensing Portal and Child Care Information System
Proven ability to provide clear, accurate, and timely information to diverse childcare stakeholders, including parents, early childhood educators, and childcare providers
.

URGENT: Please read the job description above. If this interests you, apply to the job with your most updated resume, including your contact number and email address.

The recruiter in charge of this role is Fathiya

If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this job description to them and you will be eligible for a referral bonus upon a successful hire.

Please note that this is the most up to date version of job description available at this time – During Client Interview you will receive additional information – variance may apply!

Please note: Adherence to our end client’s vaccination policy is a requirement.

Please visit the TEAMRECRUITER website to review other CAREER OPPORTUNITIES!

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: $43.66-$47.15 per hour

Work Location: Remote