Banff Centre for Arts and Creativity
Banff, AB
$23.29–$24.45 an hour - Full-time
 

Job details
Pay
$23.29–$24.45 an hour
Job type
Full-time
Shift and schedule
Weekends as needed
Rotating shift

Location
Banff, AB

Benefits
Pulled from the full job description
Employee assistance program
Housing allowance

Full job description
Technical Coordinator
This is a term position to March 31, 2026, with a possibility of extension.

Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.

We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as “Minhrpa” (translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Nations – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Rockyview District 4. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this place.

The Opportunity
The Technical Coordinator, Media & Production provides administrative and technical support required for the delivery of Banff Centre programs, projects and events. This role is responsible for coordinating the elements required for successful delivery of Media & Production deliverables in an organized, proactive manner and ensures the operational, logistical and administrative and technical requirements meet the expectations of both internal and external stakeholders.

The incumbent responds to enquiries from staff, external clients, program participants and guests by providing a high level of customer service delivery and is a critical support person for day-to-day operations.

Roles and Responsibilities
Reporting to the Technical Producer/Director, below are some key accountabilities:

Scheduling and Administration

Coordinate production service and equipment requests (as per client GRF, BEO’s and technical assessments & other requests, prepare price quotations as required and work orders in accordance with established procedures
Assist with administration of projects in Farmers Wife (FW), book resources, ensure program reconciliation, enter information into bookings, prepare reports from FW; track variable labour costs per program/project
Enter equipment into the equipment rental database in FW; maintain the equipment database and location naming conventions
Monitor general email accounts across media and production
Maintain department equipment manuals, safety binders, phone and email lists, price lists, and department Standard Operating Practices
Prepare activity reports and status reports as requested
Enter in Physical Facilities Asset Planner work orders for facility repairs
Assist with resource planning including annual planning of departmental media facilities and equipment resources
Assist in all areas of Media and Production administration, coordination and scheduling.
Maintain accurate filing, and records management systems in a timely manner
Assist with compiling documentation and materials required for proposals and/or reports
Evaluate and make ongoing recommendations on scheduling and workflow improvements
Assist with capital planning, equipment replacement, upgrade analysis and recommendations
Technical and Production

Consolidate, organize, standardize, and maintain equipment database & dispatch module
Consolidate, organize, standardize, and maintain Stock Footage Library & Archives databases
Responsible for LTO back up of media assets, adhering to backup procedure and naming conventions
Assist with offload of media
Maintain the production archive as an accessible resource including media assets, contracts and project information
Research and provide information and pricing for equipment/software purchases and rentals
Coordinate the yearly inventory of all MAP equipment
Assist with studio maintenance as required
Provide back-up technical support to MAP technicians as required
Handle all phases of duplicating services, track requests for duplications
Financial Administration

Coordinate accounts payables and ensure the timely payment of invoices, creation of purchase orders, claims, invoices, payment requests, cheque requisitions, petty cash vouchers, client A/R adjustment forms, and monthly IDT’s
Pick up cheques, special mail items, and reports as well as drop off of financial paperwork to Financial Services; prepare Banff Centre cash submissions as require
Source vendor quotes for equipment purchases
Monitor equipment spending and track expenditures through approved tracking systems
Responsible for processing, tracking and reconciliation of annual service, software agreements
Responsible for processing, tracking and reconciliation of equipment purchases
Other

Effectively communicate and problem-solve issues and concerns where appropriate
On occasion, coordinate activity of casual labour staff
Assigned other related duties as may be required
Qualifications and Educational Requirements
Completion of a college diploma or equivalent experience in media production, technical coordination with a minimum of 5 years’ experience
Proven coordination experience; strong organizational skills, attention to detail
Experience with technical hardware, software and setups in a Media Production environment
Database/scheduling software experience required
Strong written and verbal communication skills
Ability to work independently and to problem-solve creatively
Experience working in a fast-paced environment
Customer-centric approach, which results in exceptional customer service delivery
Reliable with the ability to work under broad direction without close supervision
Proven organizational expertise and ability to successfully manage multiple tasks and projects
Strong team player
Proficient with Microsoft Office Suite of products with advanced Excel skills
Overall knowledge of technical hardware, software and setups in Media Production and AV environments
Special Requirements
Due to the nature of the job, this position requires the candidate to be available to work a flexible, irregular schedule and weekends.
Employment Terms and Benefits
In accordance with CUPE 4318, this is a unionized, hourly support staff position, subject to a 500 hour probationary period.
This position pays $23.29 - $24.45 per hour working up to 40 hours per week on a rotating schedule.
Benefits of working at Banff Centre are:
Transitional Staff housing options (based on availability)
Employee Assistance Program
Professional Development
Staff cafeteria and restaurant discounts
Onsite fitness facility at a discounted rate – first month free for new staff!
Application Process
We are accepting applications for the Technical Coordinator position until a suitable candidate is found.
Candidates offered a position with Banff Centre, in this capacity, will be required to obtain a criminal record check verifying a clear record before a final job offer can be finalized.
Visa Requirements: Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.
Commitment to Diversity

Banff Centre for Arts and Creativity is committed to creating an equitable, diverse, and inclusive campus for students, faculty, staff and visitors. Guided by our values, Banff Centre is rooted in Alberta with provincial, national and global impact. Our strength arises from inclusion; the diversity of people, ideas, perspectives, and cultural backgrounds in our work and team. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression to apply.

FOIP Statement

Banff Centre for Arts and Creativity, through its third-party vendor, collects and stores information applicable to the candidate profile you create when you submit the information asked for above. The use and disclosure of the collected information is for the sole purpose of job search and placement activities for Banff Centre. The information is subject to the Freedom of Information and Protection of Privacy Act. The information will be retained and when disposed of it is done so in a secure matter.