Banff Caribou Properties Ltd.
 
521 Banff Ave, Banff, AB
Permanent, Full-time
 
Job details
Job type
Permanent
Full-time

Location
521 Banff Ave, Banff, AB

Benefits
Pulled from the full job description
Disability insurance
Life insurance

Full job description
Elevate Your Career in Banff with BCP
Nestled in the heart of the Canadian Rockies, BCP is a locally owned and operated organization offering hotels, restaurants, and unforgettable visitor experiences.
We are dedicated to delivering exceptional guest experiences while fostering a workplace that embodies teamwork, respect, and a sense of community.
At BCP, we believe in supporting our team members' personal and professional growth through collaboration, encouragement, and opportunities to thrive in one of Canada’s most iconic and vibrant destinations.
Join us and be part of a culture that values connection, adventure, and excellence.

The Spa Manager will have the ability to confidently lead and direct a full-scale spa operation.

Duties and Responsibilities:
Establish goals, measurements and results for the Spa along with the General Manager.
Meet or exceed the annual Spa Budget and maximize the profit plan goals by properly managing expenses, labour and other material resources.
Provide functional and strategic leadership to the Spa, including all technical, front office and back office functions.
Develop departmental policies and procedures with a focus on exceptional guest service.
Represent BCP in such a manner as to enhance the reputation of the company and to nurture ‘Caribou’ culture throughout all aspects of Spa operations.
Effective recruitment, selection, and development of spa reception, aestheticians and massage therapists.
Create a motivating environment of sincerity, warmth and fun for staff and guests.
Monitor clerical and administrative duties required to effectively operate the spa.
Process and report payroll to Payroll Supervisor in an accurate, regular and timely manner.
Maintain professional relationships with suppliers and providers.
Track and address all guest comments and concerns.
Coordinate monthly inventory and product ordering.
Ensure a safe work environment is maintained at all times and that all colleagues are committed to working safely.
Additional duties as assigned to support guest and business needs.
Skills and Experience:
Prior supervisory/management experience in a spa environment is considered an asset.
Excellent interpersonal and communication skills both written and verbal are needed.
Strong organizational skills, attention to detail and ability to multi-task.
At BCP, we offer a comprehensive total compensation package, including perks and benefits designed to support your professional growth and enhance your lifestyle in Banff. Here are some highlights of what our team members enjoy:

Group Health, Disability, and Life Insurance Coverage, with BCP covering 50% of premiums for employees and their dependents.
Opportunity to invest in our Employee Share Ownership Program.
Eligibility for the employee home loan program.
Food and beverage discounts at all BLC restaurants and cafes.
Health and wellbeing programs, including free yoga, discounted ski passes, complimentary canoe passes, discounted golf membership and fitness club memberships.
Discounts on spa services, movie passes, and rental/retail goods.
Participation in Leadership Days for ongoing professional development.
Experience our hotels firsthand through our Complimentary Hotel Stays Program.
A complete list of employee benefits are listed here.
If you’re ready to take the next step in your career, BCP offers an outstanding environment with opportunities for advancement, a fun work atmosphere, and exceptional benefits.
Please note: Only candidates selected for further consideration will be contacted.
BCP is committed to creating a workplace where everyone can succeed. As a signatory to the Bow Valley Workplace Inclusion Charter, we are dedicated to building a diverse, equitable, and inclusive team. We actively work to remove barriers for applicants and team members from equity-seeking groups.

If you require assistance with the application process or need accommodations, please reach out to us at careers@banfflodgingco.com or 403-760-8521.