Banff Centre for Arts and Creativity
Banff, AB
$72,030.40–$75,670.40 a year - Full-time
 

Job details
Pay
$72,030.40–$75,670.40 a year
Job type
Full-time
Shift and schedule
Weekends as needed
Evenings as needed
On call

Location
Banff, AB

Benefits
Pulled from the full job description
Employee assistance program
Housing allowance

Full job description
Intermediate Network Analyst
Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.

We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as “Minhrpa” (translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Nations – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Rockyview District 4. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this place.

The Opportunity
The Intermediate Network Analyst specializes in the configuration, testing, implementation and troubleshooting of mainly Cisco data networking technologies. The Intermediate Network Analyst will provide Tier 2 network support, overall network support and monitoring. The Intermediate Network Analyst will assist the Voice/Data Network Manager, other members of the IT/S team and other departments with network projects and initiatives.

This position assists in the ongoing maintenance and support of all core networking devices to ensure security and availability. Due to the scope and responsibilities of the position, there will be a requirement to occasionally work outside of standard business hours to perform maintenance and an on-call duties as needed.

Roles and Responsibilities
Reporting to the Voice/Data Network Manager, below are some key accountabilities:

Network monitoring: Continuously monitor network health, performance and security (fibre, LAN/WAN, wireless), identifying and addressing issues.
Incident response: Diagnose hardware and software problems and replace defective components. Provide Tier 1/Tier 2 support for data network troubleshooting and projects.
System integration: Monitor and maintain networking service switches and applications such as DNS and DHCP, troubleshooting and maintaining in collaboration with the helpdesk and business analysts.
System Implementation: Hands-on implementation, upgrading, support, troubleshooting and DRP for network software and hardware, including firewalls and VPN.
Firewall management: Configure and manage complex firewall rules and policies.
Planning: Research and assist in the planning, coordination and implementation of network security measures, network upgrades and maintenance.
Documentation: Develop and maintain network diagrams, security, policy and procedure documentation.
Collaboration: Consult with and assist other departments in the operation of their networking devices and use of the network infrastructure and network security. Work and collaborate with partners and third-party vendors, particularly regarding secure networking between on-premise and cloud.
Continuous improvement: Stay abreast of new advances in networking technologies to update skills and knowledge.
Compliance: Work to ensure network systems comply with security best practices, making recommendations as required, including the expanded security perimeter of cloud services and home access.
Qualifications and Educational Requirements
University degree/college diploma in Computer Science or Networking (or acceptable equivalent experience).
Minimum five (5) years in a direct network support role, working in an enterprise environment.
Strong knowledge of Cisco IOS and network monitoring/troubleshooting tools, such as IP SLA, Cacti, Microsoft Network Monitor, LogAnalyzer or others. Experience with network security testing tools is an asset.
Knowledge of Azure and cloud networking infrastructure is a requirement.
Strong knowledge of Windows O/S, with Linux and MacOS knowledge an asset.
Demonstrated understanding of network technologies and protocols, including (but not limited to) TCP/IP, SNMP, DNS, SIP, VLans, QoS, VPN, network security, network access control, wireless, firewalls, routing and switching.
Experience with protocols such as OSPF, BGP, EIGRP, STP is an asset.
Flexibility to work on an on-call basis, evenings and weekends as required.
Ability to work in a self-directed manner, working collaboratively, but also able to work independently, and make sound decisions based on experience and technical knowledge.
Ability to multi-task within a deadline-oriented environment.
Special Requirements
Due to the nature of the job, this position requires the candidate to be available to work a flexible, irregular schedule and weekends.
Employment Terms and Benefits
In accordance with CUPE 4318, this is a unionized, salaried support staff position, subject to a 6 month probation period.
The annual salary for this position is between $72,030.40 and $75,670.40, depending on experience, based on working 40 hours per week.
The successful candidate will have access to a range of benefits through Alberta Blue Cross and will be eligible to participate in our defined benefit pension plan.
Benefits of working at Banff Centre are:
Transitional staff housing options (based on availability)
Professional development
Employee Assistance Program
Health care spending account
Staff cafeteria and restaurant discounts
Onsite fitness facility at a discounted rate – first month free for new staff!
Application Process
We are accepting applications for the Intermediate Network Analyst position until a suitable candidate is found.
Candidates offered a position with Banff Centre, in this capacity, will be required to obtain a criminal record check verifying a clear record before a final job offer can be finalized.
Visa Requirements: Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.
Commitment to Diversity

Banff Centre for Arts and Creativity is committed to creating an equitable, diverse, and inclusive campus for students, faculty, staff and visitors. Guided by our values, Banff Centre is rooted in Alberta with provincial, national and global impact. Our strength arises from inclusion; the diversity of people, ideas, perspectives, and cultural backgrounds in our work and team. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression to apply.

FOIP Statement

Banff Centre for Arts and Creativity, through its third-party vendor, collects and stores information applicable to the candidate profile you create when you submit the information asked for above. The use and disclosure of the collected information is for the sole purpose of job search and placement activities for Banff Centre. The information is subject to the Freedom of Information and Protection of Privacy Act. The information will be retained and when disposed of it is done so in a secure matter.