Staff Accommodation Available
Innvest Hotels o/a Royal Canadian Lodge & Charltons Banff
459 Banff Avenue, Banff, AB
$19.47 an hour - Permanent, Full-time
Innvest Hotels o/a Royal Canadian Lodge & Charltons Banff
459 Banff Avenue, Banff, AB
$19.47 an hour
Job details

Pay
$19.47 an hour
Job type
Permanent
Full-time
Shift and schedule
8 hour shift
Overtime
Weekends as needed
+ show more

Location
459 Banff Avenue, Banff, AB

Benefits
Pulled from the full job description
Company events
Dental care
Discounted or free food
Extended health care
Paid time off
Vision care

Full job description
THE COMPANY:

Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations.

Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skillsets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.

With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivalled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

THE ROLE:

To lead, teach, coach and inspire a dynamic team in the Evergreen Restaurant & Lounge and Banquet functions to provide our guests with phenomenal dining experiences.

ACTIVITIES:

The duties and responsibilities of the Food & Beverage Supervisor include, but are not limited to the following:
 To ensure the level of service is harmonized by our menu, which displays the highest level of culinary skills, evident in all areas of presentation and preparation.
 Exceptional interpersonal skills to enhance both the presentation and service standards throughout the operation.
 Provision of exceptional guest service, going above and beyond to ensure total guest satisfaction. Lead by example.

 Supervise and co-ordinate activities of food and beverage servers and other serving staff.
 Actively participate in new-employee training in accordance with the Food & Beverage Employee Orientation program.
 Conducting continuous wine and cocktail knowledge and service training.
 Participate in Month End Liquor Inventory counts ensuring accurate reporting.
 Organization and maintenance of liquor storage area.
 Ensure that all banquet requirements are organized and well executed ensuring group satisfaction.
 Maintain daily liquor room inventory controls.
 Liaise with the Conference Services and Catering Team to assist Group Convenors to enhance their experience.
 Participate in weekly food and beverage meetings to ensure that all details of up-coming events are understood.
 Ensure proper beverage service in accordance with Alberta Liquor Laws.

COMPETENCIES WE ARE SEEKING:

Minimum 3 years experience supervising and in fine dinning services.
Experience in Food & Beverage Service, with a strong knowledge of the Food & Beverage service process.
Exceptional interpersonal skills to enhance both the presentation and service standards throughout the operation.
Excellent communication, guest service and up-selling skills.
Team player and a self-starter, yet able to work independently.
Mixology or the ability to make traditional cocktails and create new ones.
Familiarity with local liquor laws and the ability to enforce them.
Physical Requirements:

Position involves standing & walking for extended amounts of time.
Must be able to lift and carry 20lbs.
InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Subsidized staff accommodation is available to the successful candidate. We appreciate all applications, however only those applicants selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $19.47 per hour

Benefits:

Company events
Dental care
Discounted or free food
Extended health care
Paid time off
Vision care
Flexible Language Requirement:

French not required
Schedule:

8 hour shift
Day shift
Evening shift
Holidays
Monday to Friday
Morning shift
Overtime
Weekends as needed
Supplemental pay types:

Overtime pay
Tips
Work Location: In person

Expected start date: 2024-05-06